Global Workplace Manager

Job Summary

Role: Global Workplace Manager

Location: Bangalore (Hybrid)

Job type: Full time (2 years Contract)

This position offers a hybrid work model, allowing flexibility between working from home and our office. Employees are expected to work 2 days in the office per week.

The role

As the Global Workplace Manager, you will lead the strategic direction and operational delivery of workplace and facilities management across all company sites. You will play a central role in shaping inclusive, sustainable, and service-driven office environments that enhance employee experience and reflect our values, especially in a hybrid, global context.

You will implement a globally consistent yet locally adaptable workplace strategy, integrating real estate, health and safety, sustainability, DEIB, smart technology, and employee wellbeing, while aligning with key business goals such as talent attraction, productivity, and cost optimisation.

You will also set and maintain hospitality-led workplace standards, guiding local Office Managers and Administrators in delivering welcoming, professional, and emotionally engaging workplace experiences. You will lead and mentor the global Workplace function, fostering a cohesive, high-performing team culture across regions, including dotted-line oversight of local workplace leads.

Role responsibilities

Workplace Operations and Facilities Management

• Lead and mentor a global team of Office Managers and Administrators, fostering a culture of excellence, hospitality, and service.
• Define and uphold consistent standards for workplace experience across all sites, including reception, meeting room readiness, space cleanliness, and sensory environment.
• Manage global lease and co-working agreements (new, existing, renewals), aligned with long-term business needs.
• Ensure all offices are compliant, well-maintained, and supportive of employee needs.
• Oversee vendor and facilities contracts (e.g. catering, cleaning, front-of-house) with a focus on quality of experience as well as cost and compliance, in partnership with Procurement and local People teams and Workplace teams.
• Collaborate with Corporate IT to ensure that AV, hybrid collaboration tools, and digital workplace technology are seamlessly integrated.

Employee Experience, Culture and Hospitality

• Champion a hospitality-first approach across all workplace functions, ensuring employees, guests, and executives are welcomed, supported, and impressed from arrival to departure.
• Lead global onboarding experience design, working with local teams to ensure professional, consistent, and branded orientations for all new joiners.
• Drive standards for meeting room setup, internal events, and visitor hosting, aligning with executive expectations and local office culture.
• Lead workplace DEIB efforts to ensure physical spaces reflect company values and are inclusive to all.
• Regularly collect and review feedback on employee workplace satisfaction, and act on findings to continuously improve services.

Leadership of the Global Office Network

• Train and develop Office Managers and Administrators on hospitality principles, service language, and brand-aligned space presentation.
• Facilitate a knowledge-sharing network across regions, enabling local teams to adopt best practices in hosting, space design, and event planning.
• Support global campaigns and moments (e.g. company-wide events, DEIB celebrations, sustainability activations) with coordinated execution across all offices.

Sustainability and Environmental Leadership

• Lead the Carbon Neutral strategy and annual data submission, and track monthly environmental KPIs (energy use, emissions, waste).
• Maintain sustainability policies and implement green practices across office locations.
• Partner with local offices to drive continuous environmental improvement and reporting.

Health, Safety, Compliance and Policy Ownership

• Oversee compliance with health and safety, quality, and energy standards through audits and inspections.
• Own and develop policies for health and safety, sustainability, accessibility, fire safety, and workplace operations.
• Ensure Business Continuity and London Disaster Recovery Plans are up-to-date for all global locations, in line with company policy, and train Workplace team members globally on managing the process.
• Conduct annual system tests and tabletop exercises and support global Disaster Recovery planning efforts.
• Contribute to ISO 27001 compliance by ensuring that physical workplace controls and security measures align with information security requirements.
• Collaborate with Procurement to coordinate the renewal of global corporate insurance policies, ensuring comprehensive risk management across the organisation.
• Oversee the implementation and maintenance of appropriate local insurance coverage in all relevant jurisdictions.

Smart Workplace Technology and Data Insights

• Use smart building data (e.g. occupancy sensors, booking systems, environmental sensors) to drive informed decision-making.
• Track and report KPIs such as space utilisation, comfort levels, and energy efficiency.

Facilities and Project Delivery

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.