Global Trade Management - Techno-Functional (Implementation) Consultant

A consultant is responsible for successfully implementing the software package and solutions for clients across geographies.

This position is ideally suitable for a candidate with –

1. Strong expertise in SQL programming, knowhow of IT project implementations, exposure to waterfall and/or Agile methodologies in IT delivery, strong experience in development & testing, and customer interactions.
2. Knowledge of Global Trade Management (GTM) as a domain that includes one or more of the following - Import/ Export Compliance, Free Trade Agreement, Supply Chain Compliance, Denied/Restricted Party screening or Classification of products/SKUs. Knowledge of Supply Chain Management, Manufacturing or Logistics is also welcome.

ROLES & RESPONSIBILITIES:

• Able to work as a team member or a team lead, have regular interaction with customers, and maintain good working relationships with the customer. Able to work on multiple project deliverables in line with customer objectivesand milestones.
• Able to work across multiple team(s) within Thomson Reuters (development, support, presales, propositions, sales) in a collaborative setup and bring out the best to deliver projects on time.
• Identify customer needs, work with the team to tailor a proposed solution to meet such needs & implement the solution.
• Conduct (or participate in) business requirements sessions with the customer to understand, analyze the needs & evaluate fitment of product to requirements.
• Able to quickly gain working knowledge of products/solutions of Global Trade and implement the solution(s) as an implementation consultant. Good knowhow of implementation lifecycle and/or SDLC lifecycle is a must. Should have performed hands-on implementation for a minimum of 1-2 lifecycle IT projects.
• Train the client on product features and on how to use it meaningfully. Deliver outstanding customer service conveying commitment to ensuring timely and quality solutions to customer requirements.
• Able to work on technical development as part of the team – primarily on SQL.
• Understand QA processes that include unit testing, regression testing, System Integration Testing, User Acceptance Testing and knowledge of industry testing tools is welcome.
• Build necessary project documentation as instructed / required.
• Knowledge and knowhow of using AI tools for development and testing is welcome.
• Travel to client location for implementation(s) as required.

SKILLS & EXPERIENCE -

• A minimum of 12+3 or 12+4 years of education with strong exposure to Information Technology and/or Business Management
• Relevant expertise of 4 to 10 years of SQL IT (tech) programming
• Exposure to Global Trade knowledge and Supply Chain
• Experience in the areas of Implementation or Product Development or Support
• Expertise in Microsoft Office applications and working knowledge of tools such as JIRA
• Knowledgeable of TR's products or competitor products is an advantage
• Strong consulting, influencing and client relationship management skills
• Detail oriented, good planning, organization and time management skills
• Experience working in and collaborating with a globally distributed team environment
• Hands on problem solver, excellent communication & inter-personal skills, analytical and presentation skills
• Possess a positive learning attitude
• Working knowledge of large IT systems such as SAP or Oracle is an advantage
• Working for customers in Japan/China is welcome, but not mandatory
• Additional language(s) such as Chinese or Japanese is also welcome, but not mandatory

LOCATION -

• Bangalore, India

INTERVIEW PROCESS -

• SQL test
• Minimum of two rounds of interviews (with one round being in-person unless not possible)