Global Software Support Engineer

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the worlds technology.

What We Offer

Location:

At Applied Materials, we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our .

Key Responsibilities

1. Analyze and collaborate to resolve Applied Materials equipment software application and systems issues of moderate complexity.Learn and investigate customer's high value problem (HVP), systemic bug or software failures.

2. Provides customer software support via Software Ticketing system.

3. Provides timely updates/reports to all stakeholders on key customer software issues. Aligns and delivers in line with group objectives.

4. Create, test, and verify Software Change Notifications and Key Feature Procedures for product software.

5. Participates in developing customer focused feature documentation for external software features.

6. Participates and contributes in equipment software specification and design, testing and documentation reviews as appropriate for customer requests.

7. Assists in training junior level engineers and detailed product operation.

Experience - 4 to 8 Years

You will be expected to relocate to Dholera, Gujarat, after approximately 1 to 1.5 years at the

Functional Knowledge

Business Expertise

Leadership

Problem Solving

Impact

Interpersonal Skills

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.