Global S&OE Manager
Domnic Lewis Private Limited (TechnoScience) · Bengaluru · onsite · Posted 74d ago
About a minute. You'll make an account on the way through.
About this role
Role Overview:
Seeking a Global Sales & Operations Execution (S&OE) Manager to lead end-to-end execution across a large and complex global supply chain network. The role is responsible for driving operational excellence, customer responsiveness, and supply chain agility in a fast-paced, high-growth environment involving frequent product launches, product migrations, and demand fluctuations.
Key Responsibilities:
- Lead global S&OE execution for a large multi-site manufacturing and supplier network.
- Act as the key interface between Supply Chain, Sales, Customer Care, and Commercial teams to ensure alignment between customer demand and execution capability.
- Drive rapid resolution of demand changes, customer escalations, supply constraints, and operational issues.
- Lead weekly S&OE governance and decision-making forums focused on exception management and recovery planning.
- Develop and standardize global S&OE processes, KPIs, governance models, and execution frameworks.
- Balance customer service, inventory, cost-to-serve, and cash flow objectives through data-driven decisions.
- Support operational readiness for New Product Introduction (NPI) and product transitions.
- Drive continuous improvement, transformation, and process standardization initiatives globally.
- Lead, coach, and develop a global planning organization including direct managers and extended planning teams.
Team & Scope:
- IC Role
- Supports a large global business portfolio with multiple manufacturing locations and external suppliers.
Key Metrics:
- On-Time Delivery (OTD)
- Lead Time Accuracy
- Past Due Orders
- Customer Satisfaction / NPS
- Inventory Health
- Cost-to-Serve
- S&OE Process Maturity
Desired Candidate Profile:
- 8+ years of experience in Supply Chain, S&OE, Operations, or Planning within multinational organizations.
- Experience in Manufacturing Industrial products preferable Electro-mechanical, Electronics, Electrical products will be a big advantage.
- Strong experience managing global teams and cross-functional stakeholders.
- Expertise in demand/supply planning, operational execution, and supply chain transformation.
- Strong analytical, stakeholder management, and leadership capabilities.
- Experience with SAP is mandatory; IBP Response exposure is preferred.
- MBA/Masters degree preferred.
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