BENGALURU · FULLTIME
Global Procurement & Asset Manager
Sapiens
Bengaluru · onsite · Posted 5d ago
Sourced from
Undisclosed10–17 yrsfulltimeBengaluru
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Section · 01
About this role
Job description
Global Procurement and Asset Manager
ROLE OVERVIEW
The Procurement Operations Manager is the operational backbone of the Sapiens procurement function. This role owns the day-to-day running of the buyer team — workload management, SLA compliance, process governance, and systems performance — ensuring that every purchase request moves through the right workflow, at pace, and to the right standard.
Reporting directly to the Procurement Manager, you will manage a team of category buyers and a procurement analyst, serve as the primary escalation point for operational issues, and drive the team’s readiness for Dynamics 365 and AI-assisted automation. This is a high-ownership role for a senior procurement professional who thrives on structure, accountability, and continuous improvement.
KEY RESPONSIBILITIES
Team Management & Operations
- Day-to-day management of all buyers and the procurement analyst: workload distribution, capacity planning, and SLA performance.
- Buyer performance management, onboarding, and operational coaching across all spend categories.
- Serve as the primary escalation point for urgent purchase requests, vendor disputes, and operational exceptions.
- Ensure adequate coverage across categories; manage interim capacity during open headcount periods.
Process Governance & Systems
- Own PRS and ServiceNow workflow configuration: approval routing, queue management, and policy compliance.
- Define and enforce one consistent procurement process across all buyers, categories, and workflows.
- Maintain and improve standard operating procedures, escalation paths, and buyer playbooks.
- Ensure team adherence to internal procurement policies and audit requirements.
Dynamics 365 & Automation Readiness
- Lead the team’s operational readiness for the Dynamics 365 ERP migration — workflow mapping, category taxonomy alignment, and training.
- Identify and implement automation opportunities within buyer workflows, in collaboration with the Technology BP and Procurement Manager.
- Champion AI-assisted tools and process improvements to increase team efficiency and data quality.
Cross-Functional Collaboration
- Partner with Finance on PO reconciliation, budget compliance, and month-end close support.
- Coordinate with the Procurement Manager – Technology BP on technology buyer capacity, priorities, and workload alignment.
- Support the Procurement Manager on team structure, hiring, and performance reviews.
- Provide operational data, KPI dashboards, and savings tracking to support strategic reporting.
REQUIREMENTS
Must Have
- 10+ years in procurement operations, purchasing, or supply chain management within a technology or enterprise software company.
- Proven experience managing a buyer team: workload distribution, SLA ownership, and performance management.
- Strong command of P2P systems — ServiceNow, SAP, or equivalent ERP/procurement platforms.
- Process governance mindset: experience defining and enforcing procurement policies across a multi-buyer team.
- Demonstrated ability to manage competing priorities and operational escalations in a fast-moving environment.
- Strong communication skills; comfortable working across Finance, IT, R&D, and senior stakeholders.
- Fluent English.
Preferred
- Experience leading or contributing to an ERP migration (Dynamics 365, SAP S/4HANA, or equivalent).
- Familiarity with AI tools applied to procurement workflows (contract review, spend analytics, RFP drafting).
- Exposure to Software Asset Management or technology procurement operations.
- CIPS or equivalent procurement qualification.
ESCALATION & DECISION AUTHORITY
Escalate to Procurement Manager:
- Contracts above approval threshold or with non-standard commercial terms.
- Strategic vendor issues, supplier disputes requiring executive engagement.
- Headcount decisions, role changes, or team structure matters.
Decide independently:
- Day-to-day buyer workload, task prioritisation, and SLA management.
- Workflow routing, ServiceNow configuration, and process adjustments within policy.
- Operational escalations, urgent PO approvals (within threshold), and buyer coaching decisions.
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Section · 02
Skills
It SourcingIT procurementGlobal sourcingGlobal Procurementteam managementsoftware procurementArtificial Intelligence
Section · Company
About Sapiens
Sapiens
Software Product
1.4k+
employees
1982
44 years old
Holon,Tel Aviv
Israel
₹14.7L PA avg
Avg at Sapiens
About
Sapiens International Corporation empowers insurers worldwide to succeed in an evolving industry by offering digital software platforms, solutions and services for the property & casualty, and more.
Industries
Software ProductInternetHardware & Networking
Employee ratings
10 reviews
3.3/ 5
Culture
2.7
Career growth
2.1
Work-life
3.0
Employees rate it well for
Work-Life Balance33Overall Company33
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