Global People Services Associate
PrimeVigilance · Pune · onsite · Posted 38d ago
About a minute. You'll make an account on the way through.
About this role
The Global People Services Associate acts as a support in a central hub for transactional HR activities. The Global People Services Associate provides efficient, consistent support to all employees and managers.
- Employee Support: Responding to HR-related questions from employees and managers (benefits, policies, time-off).
- Ticket Management: Act as the first point of contact for employee HR inquiries (benefits, payroll, leave, policies) via Freshservice, managing, prioritizing, and resolving tickets within defined Service Level Agreements (SLAs).
- Data Management: Accurate data entry for new hires, terminations, promotions, transfers, and updating employee records in HRIS.
- Onboarding/Offboarding: Administering the hiring process, creating offers, tracking probation, and processing leavers.
- Payroll & Benefits: Assisting with basic payroll processing, managing benefit enrollments, and pension administration.
- Process Adherence: Following Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) to ensure consistency.
Qualifications
University Degree, or equivalent experience, preferably in HR or business administration.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
About PrimeVigilance

PrimeVigilance
501-1000
employees
2008
18 years old
Guildford
United Kingdom
₹9.7L PA avg
Avg at PrimeVigilance
About
PrimeVigilance, an Ergomed company, was set up by former Pharmacovigilance Regulators in 2008. We have grown to become the leading Pharmacovigilance specialist company, delivering global solutions for both clinical safety and post-marketing pharmacovigilance, as well as medical information from our offices. Having successfully delivered Pharmacovigilance (PV) and Medical Information (MI) services for over 14 years, our experience enables us to offer a comprehensive, top quality, cost-effective, and innovative safety solution. Our flexible approach, tailor-made to work with clients, allows us to deliver the services that meet your clinical and post-marketing needs.
From its operational hubs based in Europe, the USA, and Japan. PrimeVigilance manages a global Pharmacovigilance system with a choice of leading drug safety databases, stretching to more than 100 countries.
• 900+ highly qualified professionals
• Global leader in QPPV services
• 24/7 multilingual call center
• Choice of leading drug safety databases
• Robotic Process Automation (RPA) expertise
• Access to regulatory experts and key opinion leaders
GLOBAL LIFE CYCLE MANAGEMENT SERVICES
• PHARMACOVIGILANCE
• PHARMACOEPIDEMIOLOGY & BENEFIT-RISK MANAGEMENT
• AUDIT & INSPECTION
• QUALITY MANAGEMENT
• REGULATORY SCIENCE
Industries
Employee ratings
9 reviews
Culture
3.4
Career growth
2.9
Work-life
3.7
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