Global P&C Employee Life Cycle Ops Analyst

Job Summary

The Employee Life Cycle Analyst is the frontline of HR operations - ensuring that every employee transaction, from promotions and compensation updates to letters and exits, is processed with accuracy, timeliness, and care. This role is not just about administration. As an Analyst, you ll work in a digital-first environment (Workday, ServiceNow, chatbots) where self-service, automation, and simplification are the norm. You ll play a key role in ensuring employee data integrity, supporting compliance, and contributing ideas to improve processes. It s a launchpad role into the world of global PC operations - giving you broad exposure across the hire-to-retire landscape and preparing you for a career as a future Employee Life Cycle Specialist.

Responsibilities

• Employee Life Cycle Transactions: Process transactions across promotions, compensation changes, job transfers, data updates, letters, and exits.
• Ensure employee records are accurate and up to date in Workday and ServiceNow.
• Prepare checklists, validations, and reconciliations to ensure zero errors.
• Employee Experience: Respond to employee and manager queries with clarity, accuracy, and empathy.
• Direct employees toward self-service tools and knowledge resources.
• Ensure every interaction reflects trust and care.
• Compliance Documentation: Maintain employee records and documentation in line with company policies and local regulations.
• Support statutory and internal audits by ensuring data is complete and accurate.
• Keep SOPs, FAQs, and process documentation current.
• Digital-First Continuous Improvement: Learn and adopt Workday, ServiceNow, and chatbot workflows for life cycle processes.
• Highlight recurring issues or process gaps and suggest improvements.
• Support automation and simplification initiatives within the team.
• Collaboration: Learn Partner with Tier 2 Specialists to learn complex case handling.
• Participate in training sessions and knowledge-sharing forums.
• Build foundational knowledge across the breadth of employee life cycle processes.

Requirements

• 2-4 years of experience in HR operations, employee life cycle management, or shared services (internship/project experience also considered).
• Familiarity with HR systems (Workday, ServiceNow) is an advantage.
• Strong proficiency in MS Office tools (Excel, Word, PowerPoint) for documentation and reporting.
• Exceptional attention to detail and organizational skills.
• Clear communication skills with a service-oriented mindset.
• Eagerness to learn, adapt, and grow in a digital-first HR environment.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.