Global ITTS and TPC Reporting, Analytics Operations

The opportunity:

This is an exciting opportunity to join the Global International Tax and Transaction Services (ITTS) reporting and analytics team at the Supervising Associate rank. The role partners closely with Global ITTS and Tax Policy & Controversy (TPC) onshore leadership to align reporting deliverables with strategic business priorities and support global business development efforts.

The role provides the operational and analytical backbone for leadership reporting, performance insights and strategic initiatives. It combines stakeholder management, customized analytics, process governance and automation to deliver timely, reliable and decision-useful information across evolving business requirements.

Your key responsibilities:

• Collaborate closely with Global ITTS and TPC onshore leadership to align deliverables with strategic business priorities and support global business development efforts.
• Establish and maintain strong, trust-based working relationships with senior stakeholders, including partners, by integrating into onshore teams, participating in regular update calls and providing consistent support.
• Lead and coordinate recurring and ad hoc reporting workstreams, clarifying objectives, priorities, timelines, dependencies and quality expectations.
• Actively contribute to strategic projects by translating data into clear insights and practical process recommendations that add value beyond day-to-day operations.
• Support varied and evolving reporting requirements by delivering customized analyses, dashboards and leadership-ready presentations while maintaining high service quality.
• Ensure timely and high-quality delivery of reporting outputs through robust validation, consistent processes, adherence to leading practices and continuous performance improvement.
• Provide clear status updates, proactively identify delivery risks or data issues and coordinate timely resolution with relevant stakeholders.
• Champion innovation by identifying, designing and implementing automation and efficiency opportunities across reporting and analytics processes.
• Leverage approved tools and technologies to simplify recurring activities, reduce manual effort, strengthen controls and improve scalability.

Skills and attributes for success:

• Stakeholder management - Ability to build credibility and trusted relationships with senior stakeholders and geographically dispersed teams.
• Business acumen and strategic thinking - Understands business priorities and connects reporting outputs to leadership decisions and growth objectives.
• Data analysis and insight generation - Interprets complex information, identifies trends and communicates concise, decision-useful insights.
• Reporting and visualization - Creates accurate, clear and audience-appropriate dashboards, reports and executive presentations.
• Process improvement and automation - Identifies recurring inefficiencies and implements practical, controlled and scalable solutions.
• Project and delivery management - Plans and manages multiple workstreams, deadlines, dependencies and changing requirements with precision.
• Quality and risk awareness - Applies strong review, documentation and validation discipline, escalating issues appropriately.
• Executive communication - Communicates clearly and professionally across presentations, email, Microsoft Teams and leadership forums.
• Collaboration and knowledge sharing - Works effectively across functions and geographies and actively enables team capability development.
• Adaptability and sound judgment - Responds constructively to ambiguity and shifting priorities while maintaining service quality.
• Innovation mindset - Uses approved AI and digital tools responsibly to improve delivery outcomes, with appropriate accuracy, confidentiality and human review.

Good to have:

• Experience supporting global tax, ITTS, Tax Policy & Controversy, finance or professional-services reporting environments.
• Experience working directly with senior leaders, partners and geographically dispersed stakeholder groups.
• Exposure to business development, pipeline, markets, financial or operational performance reporting.

To qualify for the role, you must have:

• A bachelor's or master's degree in business, finance, accounting, economics, analytics, information systems or a related discipline.
• Relevant professional experience in reporting, analytics, operations, business support or a comparable role within a complex global organization; professional-services experience is preferred.
• Demonstrated ability to manage multiple priorities and deliver accurate, complete and clear outputs within agreed timelines.
• Proven ability to communicate, present and influence credibly across organizational levels and cultures.
• Strong analytical and problem-solving capability, with attention to detail and the ability to convert data into meaningful business insights.
• Experience improving reporting processes through standardization, automation or enhanced controls.

Ideally, you'll also have:

• Advanced experience with Microsoft Excel, including data modelling, Power Query and VBA automation.
• Hands-on experience with Power BI, ThoughtSpot or comparable business-intelligence and visualization platforms.
• Exposure to Microsoft Power Automate, SharePoint, Teams, PowerPoint and approved AI-enabled productivity tools.
• Knowledge of international tax, transaction services, tax policy and controversy, or related business terminology and reporting needs.
• Experience operating in a fast-paced, stakeholder-driven environment with evolving requirements.

Technologies and Tools:

• Microsoft 365 applications and services, including Excel, PowerPoint, Teams and SharePoint.
• Power BI, ThoughtSpot, Power Query, VBA and workflow automation tools.
• Approved AI-enabled productivity and analytics tools, used in accordance with organizational policies.

What we look for:

• Commercial awareness, analytical curiosity and a strong focus on delivering stakeholder value.
• Confidence and professionalism when working with senior stakeholders and global teams.
• A proactive, ownership-driven approach to delivery, quality, innovation and continuous improvement.
• An inclusive and collaborative mindset, with enthusiasm for sharing knowledge and building team capability.