Global Credit Controller

Global Credit Controller

Job Description

Locations - Bangalore / Chennai (Hybrid)

About Company

At Ennovi we harness the power of two megatrends - electrification and AI - to help industries innovate at speed, operate smarter, and achieve sustainable growth. By combining these transformative forces with our global reach and best talent, we empower our customers to lead their markets and drive sustainable progress.

From automotive and aerospace to consumer electronics, data storage, industrial, and medical markets, we harness these forces to help our customers create smarter, safer, and more sustainable solutions.

We thrive best in developing high-performance custom solutions that meet diverse technical needs, solve unique challenges, optimize performance, and adapt to evolving market demands.

Our mission is to get customers to the future faster, from anywhere. Headquartered in Singapore, ENNOVI has a global presence across North America, Europe, SEA and China, where all its activities are socially responsible, with minimal environmental impact. Learn more at www.ennovi.com.

Ennovi is an equal opportunity employer in conformance with all applicable laws and regulations to individuals who are qualified to perform job requirements. The Company administers its personnel policies, programs, and practices in a non-discriminatory manner in all aspects of the employment relationship, including recruitment, hiring, work assignment, promotion, transfer, termination, wage and salary administration, and selection for training.

Why Join Us

At Ennovi, we envision a future of electrification and innovation and strive to create an inspiring workplace where our employees are integral to shaping that future. We offer a dynamic, collaborative and inclusive culture that encourages continuous learning, professional growth, and a sense of purpose. As a part of the Ennovi team, employees experience the excitement of being at the forefront of cutting-edge technologies and contributing to a sustainable future.

Our commitment to the transformation is epitomized by our five pillars: Speed, Innovation, Best Talent, Global Reach, and Sustainability. This entails navigating exponential market changes through agile structures, fostering innovation across all aspects of our business, strategically expanding our global footprint, championing sustainability initiatives and nurturing a winning team.

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Job Summary

The Global Credit Controller is responsible for managing and optimizing the organization's accounts receivable portfolio globally. The role ensures timely collection of outstanding receivables, minimizes bad debt exposure, enforces credit policies, and drives accountability across business units to achieve strong cash flow performance.

This position serves as a key partner to Finance, Sales, Customer Service, and Operations teams to proactively monitor customer accounts, resolve payment disputes, reduce overdue balances, and strengthen working capital management.

Main Responsibilities

Accounts Receivable Monitoring & Collection:

• Continuously monitor global accounts receivable aging reports and collection performance.
• Ensure prompt follow-up on overdue invoices through systematic collection activities.
• Maintain disciplined collection schedules and customer contact plans.
• Drive reduction of overdue balances and Days Sales Outstanding (DSO).
• Prioritize collection efforts based on risk, exposure, and aging profile.
• Ensure timely escalation of problematic accounts.

Credit Risk Management:

• Conduct credit assessments for new and existing customers.
• Monitor customer credit exposure and identify deteriorating risk profiles.
• Collaborate with Sales and Management on customer credit decisions.

Dispute Resolution

• Work closely with Sales, Customer Service, Operations, and Billing teams to investigate and resolve payment disputes.
• Track all disputes until closure.
• Identify root causes of recurring billing or operational issues impacting collections.
• Implement corrective actions to prevent future disputes.

Global Collections Governance

• Develop and enforce global credit control policies and collection procedures.
• Standardize collection practices across all regions and business entities.
• Ensure compliance with company policies and local regulations.
• Maintain appropriate documentation of collection activities and credit decisions.

Stakeholder Management

• Conduct regular reviews with sales teams on high-risk and delinquent customers.
• Support customer meetings where commercial intervention is required.
• Provide recommendations to management regarding account suspension or legal action.

Cash Flow & Working Capital Improvement

• Support cash flow forecasting through accurate receivables analysis.
• Drive initiatives to improve working capital performance.
• Monitor collection trends and identify opportunities for process improvement.

Reporting & Analytics

• Prepare weekly and monthly AR reports for management.
• Track key performance indicators including:
• DSO
• Overdue debt
• Bad debt provisions
• Dispute aging
• High-risk customer exposures
• Provide actionable insights and recommendations to senior management.

Escalation & Recovery Management

• Manage collection escalations involving significantly overdue accounts.
• Coordinate with external collection agencies and legal counsel when required.
• Recommend customer account suspension where collection risks become unacceptable.
• Support bad debt recovery actions and write-off recommendations.

Qualifications

• Bachelor's degree in finance, Accounting, Business Administration, Economics, or a related field.
• Minimum 8 years of experience in credit control, accounts receivable, collections, or credit risk management
• Strong knowledge of credit management principles, accounts receivable processes, debt collection practices, and risk assessment methodologies.
• Experience managing customer credit limits, credit reviews, and credit approval processes across multiple countries or regions.
• Familiarity with international trade practices, credit insurance, and global financial regulations is an advantage.
• Proficiency in ERP systems (e.g., SAP, Oracle, Microsoft Dynamics) and advanced Microsoft Excel skills.
• Strong analytical and problem-solving abilities with the capability to assess financial statements and customer creditworthiness.
• Excellent communication, negotiation, and stakeholder management skills, with the ability to engage effectively with customers, sales teams, and senior management.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities simultaneously.
• Professional certification such as ACCA, CPA, CIMA, Credit Management Certification, or equivalent is preferred.
• Demonstrated ability to drive process improvements, reduce overdue debt and improve cash collection performance.