Global Corporate Services - Travel Data Analyst & Project Management

Job Summary

We are seeking a highly analytical and operationally focused Global Corporate Services - Travel Data Analyst & Project Management professional to support the management and optimisation of our corporate travel programme. This role combines travel operations, data analytics, reporting and project management to improve programme performance, traveller experience and policy compliance, while identifying opportunities for operational efficiency and cost savings. The ideal candidate will bring corporate travel management experience, strong analytical capability and a proven track record of delivering travel-related projects and process improvements.

Role Responsibilities

• Oversee day-to-day travel operations, support travellers with travel-related queries and issues, and identify opportunities to improve service delivery and traveller experience.
• Analyse travel and expense data using advanced Excel, including pivot tables, data modelling, Power Query and complex formulas, and develop dashboards and reports using Power BI or similar tools.
• Clean, transform, validate and analyse complex travel and expense datasets to generate actionable insights on spend, booking trends, policy compliance, traveller behaviour, adoption and supplier performance.
• Define, track and report KPIs covering travel programme effectiveness, cost savings, compliance and supplier service-level agreements; automate recurring reports and present recommendations to stakeholders and leadership.
• Lead and support travel-related projects, including process improvements, technology implementations, supplier transitions and programme enhancements; develop plans, manage timelines, track milestones, risks, dependencies and deliverables.
• Coordinate cross-functional initiatives across Travel, Procurement, Finance, HR, Security and business teams, and support change management and user adoption for new travel tools, policies and processes.
• Partner with the Travel Category Manager, Travel Management Companies and suppliers to monitor contractual obligations and SLAs, support commercial negotiations, and provide analytics for supplier business reviews and sourcing decisions.
• Evaluate travel processes, recommend and implement improvements, maintain policy compliance, and support training materials, user guides, audits, governance and employee awareness.

Why you

To succeed in this role, you will combine strong corporate travel knowledge with advanced analytical, reporting and project management capability. You will be comfortable interpreting large datasets, translating findings into practical business recommendations, managing multiple priorities and influencing stakeholders across functions, while maintaining a high standard of data accuracy and customer focus.

• Advanced Microsoft Excel proficiency, including pivot tables, Power Query, data modelling, advanced formulas and dashboard development.
• Strong experience with Power BI or similar business intelligence and visualisation tools, including automated reports and interactive dashboards.
• Ability to clean, transform and analyse complex travel and expense datasets, design KPIs, measure performance and identify trends.
• Strong project management, organisational, problem-solving and critical-thinking capabilities, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication, presentation and stakeholder management skills, with the ability to translate analysis into actionable recommendations.
• High attention to detail and a collaborative, customer-focused and results-oriented mindset.

Basic Qualifications

• Bachelor's degree in business administration, Travel Management, Finance, Data Analytics or a related field, with a minimum of 5+ years experience in travel operations, travel analytics, corporate travel management or a related role.

Preferred Qualifications

• Demonstrated experience managing travel-related projects and process improvement initiatives within corporate travel programmes and Travel Management Company environments.
• Experience supporting global or regional corporate travel programmes, travel technology implementations, reporting automation or digital transformation initiatives.
• Knowledge of travel industry practices, travel procurement, supplier performance management and travel policy administration.
• Familiarity with travel booking and expense management platforms such as Concur, Amadeus, Sabre, Galileo or other GDS platforms.
• Project Management certification such as PMP, Agile, PRINCE2 or equivalent is desirable.

Location

Bangalore

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.