Global Account Manager

About Us

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.

Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.

Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!

Summary

Temporal is shaping the future of application development by enabling organizations to build, scale, and run resilient applications. A Fortune 15 Financial Services institution has adopted Temporal as a firm-wide orchestration standard, and we are seeking a Global Account Manager based in Dallas,Texas to own and grow this strategic relationship.

Temporal is already in production at one of the most complex enterprises in the world. Your job will be to expand an existing successful deployment into a firm-wide platform. You will drive adoption of new Temporal use cases across the firm’s lines of business, deepen technical trust with the engineers and architects who run mission-critical systems, and convert that trust into durable, expanding consumption.

This role is designed for a seller who excels at developing deep, long-term relationships within a complex enterprise environment. Rather than focusing on logo acquisition, the opportunity centers on expanding and scaling a highly strategic account over multiple years. Dallas-area candidates are strongly preferred, as consistent in-person engagement with the customer’s Plano-based technology organization is critical.

Your Day

You would be responsible for driving adoption of new Temporal use cases at a Fortune 15 financial services institution. A typical week spans deep technical conversations with software engineers and architects, working sessions with engineering leaders to map Temporal to their priorities, and executive alignment with senior technology stakeholders. You will navigate a matrixed organization where dozens of decision-makers and overlapping initiatives compete for attention. You win by turning production wins into executive sponsorship, and executive sponsorship into the next wave of adoption.

You will partner closely with solutions architecture, developer success, and product to ensure every new use case lands and succeeds in production, because adoption depth, not signature count, is how this account grows.

What You’ll Do

Own and grow the client relationship, expanding Temporal’s footprint across new lines of business, teams, and use cases

Develop and execute a strategic account plan to drive net-new use-case adoption within a large, matrixed enterprise

Engage software engineers, architects, and technical stakeholders to understand their needs and position Temporal effectively across a wide range of workloads

Navigate complex technical discussions and align Temporal’s capabilities with customer priorities and production realities

Build and nurture quality relationships across multiple levels of the organization, acting as a trusted advisor throughout the adoption lifecycle

Partner with customer success, solutions architecture, and product teams to ensure each new use case reaches production and delivers measurable outcomes

Identify, expand, and close new use-case commitments, driving growth in consumption and breadth of deployment

Adapt account strategy continuously to the dynamic priorities of a Fortune 15 enterprise in a rapidly evolving market

What You’ll Bring

Experience developing and executing multi-year account strategies within large enterprise organizations, aligning stakeholders, initiatives, and expansion opportunities into a cohesive growth plan.

Outstanding communication and negotiation skills, with the ability to present to technical and executive audiences

A proven track record of developing executive relationships 

Demonstrated success selling to software engineers, technical decision-makers, and engineering leaders in complex technical environments.

Ability to navigate complex technical discussions and collaboratively align Temporal’s capabilities with customer priorities

Demonstrated success driving adoption and scaling revenue within large, matrixed enterprise organizations

Comfort operating in a fast-paced, high-growth environment with a with a proactive and adaptable approach.

Exceptional relationship management skills, with the ability to influence and build trust across multiple levels of an organization

Demonstrated success in consistently achieving or surpassing growth goals

Experience working with cutting-edge developer tools or infrastructure products

Familiarity with consumption-based sales models and driving adoption of technical products

A passion for technology and a deep curiosity for solving complex customer challenges

Dallas area strongly preferred; regular on-site presence with the customer’s technology teams required

Compensation

The estimated pay range for this role is $300,000 - $350,000 OTE (50/50 split)

This role is eligible to participate in Temporal's equity plan

Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.

Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. 

U.S. Benefits 

Unlimited PTO, 12 Holidays + 2 Floating Holidays

100% Premiums Coverage for Medical, Dental, and Vision

AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)

Empower 401K Plan

Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!

International Benefits

Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com .  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.

Travel

Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

Additional Perks 

$3,600 / Year Work from Home Meals 

$1,800 / Year Professional Enrichment (Career Development & Professional Memberships)

$1,200 / Year Lifestyle Spending Account

$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)

$74 / Month Reimbursement for Internet

Calm App Subscription for Mental Health & Wellness

Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.

Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

We are not working with external recruitment agencies, thanks.