German Language Specialist

Job Role: - German Language Specialist

Location: Pune

Education- UG: Any Graduate

Proficiency- German Language(Read/Write/Speak)

Experience- 1-3 Years of Corporate experience in German Language

Work Mode: Onsite(5 days Work from Office)

• Product implementation and providing managed services to the assigned clients & countries
• Learn & demonstrate product know how and Country expertise (business rules and compliance) for Germany.
• Provide customer guidance, recommendations, and solutions throughout the entire implementation process
• Collaborate & work with other teams within the organization & clients to deliver the required output timely and accurately
• Conduct live or web-based workshops as required virtually and on-site that includes participation in Global Design workshops, country workshops, client user training and product demonstrations
• Handle & resolve client issues during implementation & managed services delivery through detailed root cause analysis and provide preventive & corrective actions
• Demonstrate highly responsive and customer focused approach with clear oral and written communication
• Drive process improvement and best practices both in implementations and service delivery
• Create training aids, including training handbooks, country documents, User guides and other reference materials. Maintenance of country knowledge repository for the assigned countries

Qualification & Experience

• Bachelors degree in HR, Finance, Business Administration, or related field; advanced degree preferred.
• Strong understanding of German Language