German Language Expert

Job Title: German Bilingual Customer Support Executive (Voice/Blended Process)

Location: Noida

Job Description: We are hiring German Bilingual Customer Support Executives for an international voice process. The role involves handling customer queries in both German and English over calls, ensuring high-quality service and customer satisfaction.

Key Responsibilities:

• Handle inbound/outbound customer calls in German& English

• Resolve customer queries efficiently and professionally

• Maintain strong communication and problem-solving skills

• Ensure excellent customer experience and adherence to SLAs

Eligibility Criteria: • Proficiency in German (B2 or above preferred)

• Good command over English communication

• Graduate / Undergraduate with relevant experience

• Prior customer support or voice process experience is a plus

Freshers can also apply

Salary & Benefits:

• Up to 30% hike on last drawn salary

• 5 days working

• Rotational shifts

• Growth opportunities in a global environment

• Both side cabs

Contact person:

Aishwarya Pandey

[phone removed]

Rashi

[phone removed]