German Language Expert

Role & responsibilities

German language certification - Minimum B1 level completion required.

• Successfully meeting process SLAs/productivity/quality as per the process standards.
• Get certified on all training levels of the process.
• Meet SLAs requirements as per the agreed Service Specifications
• Meet training targets to learn process for securities transfers, matching, fails handling & confirmation of trades and non-trades, cancellations & corrections of trades, registration & deregistration of shares, cash & stock reconciliation, transaction reporting and trade investigation
• 100% completion of the assigned work with required quality and appropriate productivity
• Contact counterparts through mails/calls as per the process requirement for any clarifications.
• Performing quality checks as and when required.
• Understand the linkages between various Trades Services Processes
• Strive for process improvements.
• Responsiveness to feedback provided by Trainers/ Team Leaders
• Maintaining a professional approach to work at all times, providing prompt and appropriate responses at all levels.
• Actively participate in the team meetings and other initiatives taken by the company.
• Following company rules and standard operating procedures.
• Adhering to all Security Policies and Procedures as per business requirements
• Maintaining MIS reports, analyse data by using various reporting/presenting tools.
• Active demonstration of the company values in behaviour and attitude
• Continually up-grading domain knowledge.
• Exhibiting discipline on a personal level as well as a professional level.

Preferred candidate profile

German language certification - Minimum B1 level completion required.

• Graduate / Post-Graduate
• German language (Level 3 & above for specific processes) mentioned beforehand
• 0-2 years of work experience
• Good communication skills
• Computer literate