Gerente de Relacionamento Pleno

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Gerente de Relacionamento Pleno based in Brazil.

This is a full-time hybrid opportunity focused on strengthening relationships with existing clients and strategic partners. You’ll play a key role in customer retention, contract renewals, revenue expansion, and new business referrals. The position combines account management, commercial negotiation, relationship building, and proactive identification of growth opportunities. You’ll work closely with clients and partners to understand their needs, resolve challenges, and deliver a responsive experience. The role offers strong visibility and the opportunity to directly influence revenue growth and long-term customer loyalty. You’ll join a collaborative and inclusive environment that values professional development, continuous improvement, and diverse perspectives. The position is based in Belo Horizonte and follows a hybrid working model, combining remote flexibility with regular in-person collaboration.

Accountabilities:: Develop and implement strategies focused on customer retention, account expansion, and sustainable revenue growth across existing and prospective clients.

Manage contract negotiations and renewals, balancing commercial objectives with customer satisfaction and long-term relationship development.

Build and maintain strong, trusted relationships with clients and partners through proactive, clear, and responsive communication.

Identify new business opportunities within existing accounts and generate referrals to support revenue growth.

Understand customer needs, market dynamics, and business priorities to identify opportunities for account development.

Address customer challenges effectively, coordinating with internal stakeholders when necessary to provide timely and appropriate solutions.

Support sales and marketing initiatives designed to increase customer engagement, retention, and expansion.

Monitor account activity and continuously identify ways to improve the customer experience and commercial results.

Collaborate effectively with colleagues and partners while maintaining a strong focus on performance, customer satisfaction, and continuous improvement.

Requirements:

Proven experience in account management, customer relationship management, client success, or a related commercial function, preferably within the health, life, or dental sectors.

Demonstrated experience managing contract negotiations and renewals with a strong focus on business results and customer satisfaction.

Excellent communication and interpersonal skills, with the ability to establish trusted relationships with clients and partners.

Strong problem-solving capabilities and the ability to manage multiple priorities effectively in a dynamic environment.

Knowledge of the market and customer needs in Minas Gerais is an advantage.

Experience developing sales or marketing strategies focused on customer retention, account expansion, or revenue growth is preferred.

Proactive and commercially minded approach to customer engagement, relationship building, and identifying new opportunities.

Ability to work independently while also collaborating effectively within cross-functional teams.

Strong results orientation, accountability, and commitment to continuous improvement.

English and/or Spanish proficiency is an asset.

Ability to work within a hybrid model and collaborate regularly with colleagues and clients in person.

Benefits:

Full-time hybrid working model based in Belo Horizonte, Brazil.

Flexibility to combine remote work with in-office collaboration.

Opportunities for professional development, career growth, and continuous learning.

Supportive leadership and opportunities to work with experienced, talented colleagues.

Inclusive and collaborative workplace culture that values diverse perspectives and backgrounds.

Opportunities to contribute to meaningful solutions and make an impact on clients, colleagues, and communities.

Access to benefits and rewards designed to support employee well-being.

Broad career opportunities within a large, global professional services environment.

Regular opportunities to build relationships, expand commercial expertise, and develop long-term career capabilities.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1