General Manager

Role & responsibilities

Role: Lead dealership operations, driving sales, profitability, team performance and customer satisfaction.

Key Responsibilities

• Manage sales, service, spare parts, accessories and administrative operations across branches.
• Achieve monthly business targets and improve department-wise profitability.
• Lead department heads, set staff targets and conduct regular performance reviews.
• Drive enquiry conversion, local marketing and development of underperforming branches.
• Monitor inventory, expenses, collections and outstanding payments with the Accounts team.
• Resolve customer escalations and maintain TVS operating standards.
• Submit business reports to the Owner with corrective actions for performance gaps.

Preferred candidate profile

• Graduate with preferably 10+ years of automobile dealership experience, including 7+ years in a managerial role.
• Two-wheeler dealership experience preferred.
• Strong leadership, commercial understanding and knowledge of DMS, Excel and dealership operations.
• Willingness to visit branches regularly and take ownership of results.