General Manager

Company Description The Wild Forest Resort is a hospitality destination located in the Sasan Gir, Gujarat, known for its natural surroundings and tranquil environment. The resort focuses on creating memorable guest experiences through comfortable accommodations, quality service, and local experiences. Team members are encouraged to bring a guest-first mindset and an appreciation for nature and regional culture.

About the Role

We are seeking an experienced, dynamic Resort Manager to oversee the day-to-day operations and strategic management of our two premium resort properties (4-Star and 5-Star) located in Sasan Gir, Gujarat.

In this multi-property leadership role, you will be responsible for upholding world-class service standards, driving guest satisfaction, managing operational efficiency across departments, and leading high-performing hospitality teams in an iconic wildlife destination.

Key Responsibilities

Overall Resort Operations: Direct and supervise all daily operations across both 4-star and 5-star properties, including Front Office, Housekeeping, F&B, Maintenance, and Security.

Guest Experience & Service Excellence: Champion exceptional guest service standards, personalize VIP interactions, proactively resolve guest feedback, and maintain top review ratings across all travel platforms.

Team Leadership & Development: Lead, mentor, and train department heads and ground staff to maintain consistent luxury service culture and operational discipline.

Financial Performance: Oversee operating budgets, revenue management, cost control, inventory, and procurement across both properties to ensure profitability.

Quality & Compliance: Enforce stringent hygiene, safety, licensing, eco-tourism regulations, and brand standards tailored to luxury wildlife resort settings.

Vendor & Local Liaison: Coordinate with local safari operators, forest department authorities, and local suppliers to ensure seamless guest itineraries and supply chain reliability.

Qualifications & Experience

Experience: 2-4 years in resort/hotel operations, Resort Manager, or Operations Manager role overseeing 4-star or 5-star properties. Prior multi-property or wildlife/destination resort experience is highly desirable.

Education: Bachelor's degree or Diploma in Hotel Management / Hospitality Administration.

Skills: Strong leadership, P&L acumen, crisis management, F&B operations knowledge, and excellent communication skills.

Language Proficiency: Fluent in English and Hindi; proficiency in Gujarati is a strong advantage.

Work Arrangement: Willingness to relocate and reside on-site at Sasan Gir.

What We Offer

Competitive compensation package based on industry standards and experience.

Salary 8 lakhs to 12 lakhs PA (depending upon experience)

On-site family/individual accommodation and meals.

Performance-driven annual bonuses and growth opportunities.

How to Apply

Interested candidates are invited to submit their updated CV and portfolio to [HIDDEN TEXT] with the subject line Application: Resort Manager – Sasan Gir or apply directly via LinkedIn.