General Manager - Talent & Capability Lead

Role: Talent & Capability Lead (L&D)

Job Level/ Designation: M3/ General Manager

Function / Department: Human Resources

Job Purpose:

Designing and driving strategic Talent Management and Learning initiatives that align with the overarching business strategy goals. This role is pivotal in fostering a high-performance culture, identifying and developing high-potential talent, and ensuring the workforce is equipped with the critical skills required to meet current and future business demands in a fast-paced, dynamic environment.

Key Result Areas/Accountabilities:

1. Talent & Capability Strategy:

- Working closely with the functional teams to create the capability strategy for the function.

- Partner with business stakeholders to identify current and future capability gaps, conduct Training needs analyses across functions and design targeted learning interventions.

- Establish mechanisms to measure the effectiveness, impact and ROI of talent and learning initiatives through metrics like learner feedback and business outcome.

- Identify and adopt external and internal best practices in capability development and management.

- Creation of role-wise learning paths/ learning journeys/ learning curriculums.

- Create and manage dashboards, MIS to ensure robust governance.

- Overall management of the Circle L&D Budget.

2. Training design and delivery:

- Delivery of programs designed for national rollouts.

- Manage the end-to-end lifecycle of the National Learning Academies across functions.

- Lead the design and delivery of learning programs for national and circle rollouts.

- Create and curate bespoke content based on business and functional requirements.

- Design interventions using contemporary principles of instructional design.

- Identify and partner with internal facilitators, subject matter expert and learning partners within the circle for training delivery.

- Drive digital learning interventions through assigning and driving closure of E-Learning courses.

3. Talent Management:

- Partner to drive the National Talent Management framework for identifying, developing and retaining Top Talent.

- Enable IDPs for Top Talent and key cohorts within the Circle.

- Drive initiatives that improve Talent mobility, internal career progression and leadership readiness.

4. Diversity, Equity & Inclusion:

- Drive D&I initiatives as a strategic business agenda.

- Drive initiatives to strengthen the inclusive and respectful culture.

- Create bespoke programs for women colleagues in the organization for enabling them to take bigger, broader roles in the organization.

5. Employee Engagement:

- Partner with Circle HRBP and leaders to build a highly engaged and connected workforce.

- Champion employee engagement initiatives that strengthen culture, collaboration and employee experience.

- Design and drive engagement charters and interventions for business units and teams.

- Enable meaningful conversations, leadership connect and a culture of continuous feedback and development.

Core Competencies, Knowledge, Experience:

- Strategic ability to define and execute Talent & Capability strategies aligned to business objectives.

- Strong Stakeholder Management: Exceptional ability to influence, coach, and partner with senior leadership, Corporate and cross-functional teams.

- Expertise in Training Needs Analysis and translating business requirements into learning solutions.

- Strong capability in learning design, instructional design and program evaluation.

- Ability to work effectively in a matrix organization and build trust across diverse stakeholders.

- Strong business orientation with the ability to connect Talent & Capability interventions to measurable business outcomes.

- Strong communication, presentation, facilitation and analytical skills.

Must have technical / professional qualifications:

- Masters degree/ MBA in Human Resources or a related discipline.

- Demonstrated experience in designing and executing talent and capability strategies in a large, complex and matrix organization.

- Significant experience in Talent Management, L&D, Employee Engagement and Capability Building.