General Manager Service

The General Manager Service is responsible for leading service operations of the dealership, ensuring customer satisfaction, revenue growth.

Roles and Responsibility

• Develop and implement effective service strategies to enhancecustomer experience and loyalty.
• Lead and manage a team of service professionals to achieve highlevels of performance and productivity.
• Collaborate with cross-functional teams to identify and resolvecomplex technical issues.
• Analyze customer feedback and implement changes to improveoverall service quality.
• Manage and allocate resources to meet business objectives andpriorities.
• Ensure compliance with industry standards and regulatoryrequirements.

Job Requirements

• Proven experience in service management or a related field, witha minimum of 10 years of experience.
• Strong leadership and management skills, with the ability tomotivate and inspire teams.
• Excellent communication and interpersonal skills, enablingstrong relationships with customers and stakeholders.
• Ability to analyze complex problems and develop creativesolutions.
• Strong understanding of service operations and processes, withexperience in improving efficiency and effectiveness.
• Familiarity with industry-specific regulations and standards,such as ISO 9001:2015.