General Manager - Sales

Key Responsibilities:

1. Driver Onboarding & Activation

- Own the end-to-end driver funnel within the cluster (acquisition - onboarding - activation - retention)

- Execute central playbooks and adapt them to local market realities

- Drive adoption of subscription-based battery solutions

- Ensure high-quality onboarding aligned with long-term driver retention

2. Field Execution & Cluster Growth

- Lead on-ground execution through Growth Managers / Field Teams

- Identify and scale high-potential micro-markets within the cluster

- Drive driver density around swap stations

- Maintain strong execution discipline and daily/weekly cadences

3. Demand Operations & Performance Management

- Track and own key metrics for the cluster, including:

- Driver activations

- Subscription conversion

- Retention / churn

- Swaps per driver

- Revenue per battery deployed

- Ensure data-driven decision-making and consistent performance tracking

- Identify gaps and drive corrective actions on ground

4. Customer Experience & Retention

- Understand local driver behavior and pain points

- Improve engagement, renewals, and payment discipline

- Work closely with central teams to resolve on-ground experience gaps

- Drive initiatives to improve lifetime value and reduce drop-offs

5. Cross-Functional Coordination

Collaborate with :

- Warehouse Operations

- Product & Tech

- Supply & Network Teams

- Ensure demand growth is aligned with supply readiness

- Act as the voice of the cluster for feedback and improvements

What You Will Need:

- 6-10 years of experience

- Field Sales / Distribution

- Demand Operations

- Growth roles (preferably in mobility / consumer businesses)

- Strong execution mindset with hands-on field experience

- Ability to manage multi-layer field teams

- High ownership and ability to drive results in fast-paced environments

- Comfort with data, metrics, and performance tracking

Who Will Thrive Here:

- You enjoy solving on-ground problems and scaling execution

- You can balance local insights with structured playbooks

- You operate with urgency, ownership, and accountability

- You're excited to be part of the EV transition in India

- You enjoy working in high-growth, high-impact environments

Why Battery Smart :

- High Impact : Own growth in a critical market cluster

- Ownership : Drive outcomes end-to-end on the ground

- Growth : Learn in a fast-paced, execution-heavy environment

- Work Culture : 5-day work week with a strong ownership mindset