General Manager Sales

Key Responsibilities & Performance Metrics

• Sales Origination (45% Time Spent)
  
• Execute overall Business Development strategy using solution offerings and customer value propositions.
  
• Execute sales strategy and account planning for key and core accounts based on market information and existing client data.
  
• Reach out to prospective clients through cold calls, meetings, and other channels to generate leads.
  
• Lead and support the bid process, including bid writing, commercial finalization, negotiations, proposal submissions, and contract finalization.
  
• Metrics: Number of leads generated, penetration of key customer segments, sales conversion ratio.
  
• Sales Performance Management (45% Time Spent)
  
• Direct efforts to ensure new sales targets regarding volume and revenue are achieved.
  
• Provide input to the Hub Field Sales Manager to enhance productivity and sales efficiency.
  
• Adhere to defined sales processes and use appropriate sales support tools.
  
• Metrics: Number of new accounts and sales generated from new accounts.
  
• Sales Reporting (10% Time Spent)
  
• Track and monitor progress against sales plans and budgets periodically.
  
• Participate in sales reviews with leadership to highlight issues, discuss resolutions, and seek key decisions.
  
• Complete relevant documentation and submit required reports to leadership on time.
  

Key Competencies

• Core Competencies: Organizational environment understanding, organizational goals alignment, adaptability to change, team collaboration, objective delivery, managing complexity, professionalism, and knowledge sharing.
  
• Functional Competencies: Customer service delivery, CRM/Salesforce automation tools knowledge, familiarity with sales bid processes, and comprehensive sales process knowledge.
  

Qualification & Experience Requirements

• Education: Minimum Graduation, Diploma, or equivalent in a relevant discipline (Desired: Sales Specialization).
  
• Experience: Minimum 810 years of overall experience, with 23 years in a large distributed service industry or sales organization.
  
• Key Skills: Proven superior sales/BD track record, result-oriented, strong analytical capabilities, excellent communication/interpersonal skills, and strong negotiation capabilities.