General Manager - Restaurants

Job Description:

Key Responsibilities

• Lead and manage restaurant staff, including recruitment, training, and performance management
• Develop and implement operational policies to ensure efficiency and compliance
• Oversee inventory management, cost control, and supplier/vendor relationships
• Monitor customer feedback and address concerns promptly to maintain high service standards
• Collaborate with the culinary team to develop and improve menu offerings
• Analyze financial and operational reports to drive profitability and informed decision-making
• Ensure adherence to hygiene, safety, and quality standards across all locations
• Prepare progress reports, site records, and other required documentation.

Candidate Requirements

• Bachelors Degree in Hospitality Management, Business Administration, Food & Beverage Management, or a related field
• 35 years’ proven experience in restaurant management or a similar senior leadership role
• Strong leadership, organizational, and communication skills
• Ability to analyze data, manage budgets, and drive business performance Customer-focused mindset with excellent problem-solving skills
• Oversee daily restaurant operations, drive profitability, and ensure exceptional customer service across all outlets.
• Lead by example, foster teamwork, and continuously innovate to enhance guest experiences

Required Skillset

• Solid understanding of food and beverage operations, cost control, and inventory management Proficiency in ERP systems (e.g., Odoo, SAP, or similar restaurant/inventory management systems)
• Food Safety Certification is an added advantage.