General Manager Quality

About the Role

We are looking for an experienced Deputy Quality Manager to lead quality assurance and quality control activities in a plastic injection moulding manufacturing environment. The candidate will be responsible for maintaining customer quality standards, reducing defects, driving continuous improvement, handling audits, and ensuring compliance with automotive and industrial quality requirements.

Specification: Minimum 8 years of experience in the plastic moulding/injection industry. The candidates current organization must be in the moulding industry.

Joining: Immediate joiners or candidates with a short notice period will be preferred.

Interested candidates: Please share your updated resume at [email removed]

Key Responsibilities

Quality Management

* Ensure adherence to customer specifications, quality standards, and internal quality procedures.

* Develop and maintain Quality Management Systems (QMS).

* Monitor product quality across incoming, in-process, and final inspection stages.

* Lead root cause analysis and corrective/preventive actions for quality issues.

Customer Quality

* Handle customer complaints and quality concerns.

* Coordinate 8D reports, CAPA, and customer corrective action requirements.

* Attend customer quality reviews and audits.

* Ensure timely closure of customer complaints.

Process Quality

* Establish process control plans and inspection standards.

* Monitor rejection, rework, scrap, and customer PPM levels.

* Drive quality improvement projects to reduce defects and improve productivity.

* Conduct Layered Process Audits and process validations.

Supplier Quality

* Evaluate and monitor supplier quality performance.

* Conduct supplier audits and corrective action follow-ups.

* Manage incoming material quality and vendor development activities.

Audits & Compliance

* Lead internal audits and support external/customer audits.

* Ensure compliance with ISO 9001, IATF 16949, and customer-specific requirements.

* Maintain quality documentation and records.

Team Management

* Lead and mentor quality engineers, inspectors, and trainees.

* Conduct training programs on quality tools and standards.

* Develop a quality-focused culture across departments.