General Manager - HR

• DLL & LW will be an added advantage

EXPERIENCE:

• 12 15 years

• Hospital experience preferred

JOB RESPONSIBILITIES:

• Develop and implement the hospital s Human Resources strategy in alignment with the organisation s vision, mission, and strategic objectives.

• Partner with the CEO / COO, senior leadership, and department heads to provide strategic HR support on workforce planning, organisational development, succession planning, and change management.

• Lead and oversee all HR functions, including talent acquisition, onboarding, performance management, learning and development, employee engagement, compensation and benefits, HR operations, and employee lifecycle management.

• Ensure optimum manpower planning and utilisation by aligning staffing requirements with organisational priorities, service demands, productivity benchmarks, and quality standards.

• Foster a high-performance culture by driving performance management, leadership development, employee engagement, and capability-building initiatives across the organisation.

• Establish and maintain positive employee relations by effectively managing grievances, disciplinary matters, conflict resolution, and promoting a fair and respectful workplace.

• Ensure compliance with applicable labour laws, statutory regulations, organisational policies, and NABH accreditation standards related to Human Resources.

• Lead the implementation, optimisation, and continuous improvement of HR systems, digital initiatives, and HR analytics to support data-driven decision-making.

• Develop, review, and implement HR policies, procedures, and standard operating practices to ensure effective governance and operational excellence.

• Monitor HR metrics and key performance indicators, analyse workforce trends, and present actionable insights to support organisational decision-making.

• Prepare and manage the Human Resources budget, optimise workforce costs, and ensure efficient utilisation of departmental resources.

• Build and maintain effective relationships with internal stakeholders, educational institutions, recruitment partners, regulatory authorities, and other external agencies to support organisational objectives.

• Promote a culture of ethics, integrity, diversity, inclusion, continuous improvement, and patient-centric service excellence throughout the organisation.

• Any other work/responsibility assigned by the HOD / Management in the course of business / work whether within the same unit/dept or any other unit / dept from time to time

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