General Manager Hotel Operations

Role & responsibilities

• Manage overall hotel operations and profitability.
• Lead Front Office, Housekeeping, F&B, and other departments.
• Ensure excellent guest satisfaction and service standards.
• Drive revenue, occupancy, and cost-control targets.
• Manage and develop hotel staff and departmental heads.
• Ensure compliance with company policies, safety, and statutory standards.
• Handle guest concerns and operational challenges effectively.

Preferred candidate profile

Hotel management qualification with strong leadership and hotel operations experience.