General Manager - Enterprise Architect

Job Purpose:

GM Enterprise Architect is responsible for defining and governing the organizations technology architecture across applications, data, infrastructure, and integration layers. The role ensures platform scalability, system interoperability, cloud optimization, and future-readiness of the tech stack, while aligning architecture with evolving business models and digital strategy.

Primary Responsibilities:

1. Technology Architecture Strategy:

- Define the enterprise architecture blueprint across core systems, channels, and platforms.

- Align architecture principles with business strategy, scalability goals, and operational models.

- Build the roadmap for modernization of legacy systems and adoption of microservices, APIs, and cloud-native solutions.

- Ensure architecture supports omnichannel, data democratization, and customer experience priorities.

- Continuously evaluate tech trends and assess their relevance for the enterprise.

- Drive platform modernisation roadmaps: cloud migration, technical debt elimination, and legacy rationalization.

2. Application & System Design Governance:

- Define and govern standards for integration patterns, API design, cloud infrastructure, and data architecture.

- Set standards for system design, application modularity, and technology selection across platforms.

- Review architectural decisions across engineering and product teams for scalability and compliance.

- Govern architecture across key platforms including POS, ERP, E-Commerce, CRM, and Customer Service Tech.

- Drive architectural consistency across mobile, web, store, and backend systems.

- Ensure modularity, reusability, and adherence to best practices in tech implementation.

3. Cloud, Integration & Infrastructure Architecture:

- Lead architecture design for cloud migration, hybrid deployments, and containerized workloads.

- Define frameworks for API management, middleware integration, and secure data exchange.

- Partner with Infrastructure and Security teams to align architecture with reliability and risk frameworks.

- Optimize architecture for cost, performance, and future flexibility.

- Ensure network, CDN, and hosting frameworks meet business availability SLAs.

- Conduct architecture reviews for all major initiatives; approve technical designs and enforce target-state alignment.

- Evaluate and recommend technology platforms across Commerce, OMS, WMS, SAP, CRM, Integration, and AI.

4. Architecture Reviews, Documentation & Governance:

- Own the enterprise technology architecture blueprint: target-state architecture and architecture decision records.

- Conduct periodic architecture reviews with platform and engineering teams.

- Maintain architecture repository, design documentation, and tech standards registry.

- Define architecture KPIs and drive visibility through dashboards and review forums.

- Review technology proposals from vendors and evaluate alignment with internal architecture goals.

- Guide solutioning for high-impact programs and platform-level transformations.

5. Team Leadership & Capability Building:

- Lead a team of enterprise and solution architects across technology domains.

- Build team capability in architecture design, documentation, and governance processes.

- Partner with Engineering and Product teams to mentor squads on scalable architecture choices.

- Define and drive adoption of architecture maturity models.

- Cultivate a culture of design-first thinking, architectural rigour, and innovation.

- Mentor domain technical leads; build a culture of architecture-first thinking across the engineering organization.

Job Specifications:

Desired Qualification:

- Bachelors or master's degree in computer science, Information Systems, or related fields.

Required Experience:

- 15+ years technology experience with 7 to 10 years in enterprise or solution architecture roles.

- Proven experience in designing large-scale, distributed, and integrated system architectures.