General Manager Courier
Leading Courier and Cargo company · Chennai · onsite · Posted 22d ago
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
* Lead courier, cargo, transportation, hub and last-mile delivery operations.
* Manage and guide Branch Managers, Operations Managers, Sales Team, Delivery Team and Customer Support Team.
* Set team targets, monitor KPIs and conduct regular performance reviews.
* Drive business development, B2B sales, corporate customer acquisition and revenue growth.
* Manage key corporate clients and resolve escalated customer issues.
* Monitor P&L, operational costs, collections and profitability.
* Manage transporters, vendors and logistics partners.
* Ensure timely delivery, service quality and operational compliance.
* Improve processes, productivity and overall operational efficiency.
* Prepare daily/weekly/monthly MIS and management reports.
* Report business performance, challenges and growth opportunities directly to the MD/CEO.
Sourced from naukri