General Admin & Back Office Support

About the Role

We are looking for a reliable and organised General Admin & Back Office Support professional to join our growing India-based team. Working remotely on behalf of UK construction businesses, you will handle the day-to-day administrative tasks that keep our clients' operations running smoothly. This is a varied role requiring strong attention to detail, excellent communication skills and the ability to manage multiple tasks simultaneously.

Key Responsibilities

• Managing and monitoring client email inboxes responding to routine queries and escalating where required
• Raising and sending invoices on behalf of clients using Xero and Mantra
• Logging expenses and reconciling receipts
• Chasing outstanding payments and supporting credit control
• Maintaining accurate records and filing systems
• Scheduling appointments and managing diaries where required
• Assisting with compliance documentation and document management
• Assisting with material purchasing — obtaining quotes, raising purchase orders and liaising with suppliers on behalf of clients
• General administrative support across multiple client accounts

What We're Looking For

• Applicants must have some knowledge or previous exposure to UK processes, particularly in customer service, payroll,or general back-office administration.
• Previous experience in an admin, back office or virtual assistant role
• Strong written and spoken English — you will be communicating with UK clients and suppliers
• Proficiency in Microsoft Office — Word, Excel and Outlook
• Experience with Xero or similar accounting software is advantageous
• Organised, proactive and able to work independently with minimal supervision
• Construction industry experience is a bonus but not essential