General Accountant

Job Summary

We are seeking a detail-oriented and proactive Senior Accounts Officer - General Accountant (Accounts Payable, Accounts Receivable & Treasury) to support the finance operations team. The role involves managing Accounts Payable, Accounts Receivable, and Treasury functions, ensuring accurate processing of financial transactions, timely payments and collections, bank reconciliations, and effective communication with suppliers, customers, site staff, and the UK finance team. The successful candidate will contribute to maintaining strong financial controls, meeting service level agreements (SLAs), and achieving departmental KPIs.

Roles & Responsibilities

A. Accounts Payable (AP)

• Manage and maintain the Purchase Ledger function efficiently.
• Process supplier invoices and credit notes accurately and within agreed timelines.
• Maintain supplier accounts and ensure records are up to date.
• Perform supplier statement reconciliations and resolve discrepancies.
• Investigate and resolve invoice-related queries from suppliers and internal stakeholders.
• Liaise with suppliers, site staff, and the UK Finance team on a daily basis.
• Follow up with suppliers for missing invoices and supporting documentation.
• Monitor and clear debit balances and unallocated cash balances promptly.
• Support the team's objective of ensuring timely and accurate settlement of company liabilities.
• Ensure compliance with company policies, procedures, and KPI requirements.

B. Accounts Receivable (AR)

• Create and post sales invoices in the accounting/bookkeeping software.
• Issue invoices to customers and monitor receipt of payments.
• Follow up with customers regarding overdue invoices and outstanding balances.
• Process customer refunds and record them accurately in the accounting system.
• Manage receipt allocation and posting against customer accounts.
• Prepare and review aged receivables reports to identify overdue accounts and potential bad debts.
• Support credit control activities by providing relevant debtor information.
• Manage AR email inbox and respond to customer queries professionally and promptly.
• Resolve customer billing and payment-related issues.

C. Treasury & Banking

• Monitor daily cash and cheque receipts and reconcile them with bank statements.
• Download daily bank statements and verify transactions.
• Upload receipts and banking transactions into Xero or relevant accounting systems.
• Process direct bank transfers and update student transaction systems.
• Prepare and submit bank transfer forms through online banking platforms.
• Record treasury transactions accurately in accounting software.
• Perform weekly bank reconciliations across all sites/accounts.
• Investigate and resolve banking discrepancies and unreconciled items.
• Coordinate with site staff regarding receipts, refunds, invoicing, and transaction queries.
• Support cash flow management through accurate and timely banking processes.

Skills & Qualifications:

• Strong understanding of Accounts Payable, Accounts Receivable, and Treasury processes.
• Experience with accounting software such as Xero, Sage, QuickBooks, SAP, Oracle, or similar ERP systems.
• Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, formulas, data analysis).
• Knowledge of bank reconciliations, ledger management, and financial reporting.
• Understanding of bookkeeping and accounting principles.
• Excellent communication and interpersonal skills.
• Strong problem-solving and query-resolution abilities.
• High attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to handle multiple tasks and prioritize workloads effectively.