GeM Sales Operations || MNC (Off Role) || Mumbai

We are hiring for one of our Multinational client for the role of GeM Sales Operations based out at Mumbai. PFB the details:

Industry: Medical Device (MNC)

Payroll Company: Randstad India

Location: Mumbai (Powai)

To manage end-to-end activities related to Government e-Marketplace (GeM) product registration, catalogue management, bid/tender participation and associated documentation, ensuring timely and compliant submission of bids and supporting successful execution of government business opportunities.

Responsibilities:

1. GeM Product Registration & Catalogue Management

• Create and update product catalogues with accurate product descriptions, technical specifications, images, model numbers, pricing and other required information.
• Coordinate internally with business teams to collect product specifications, certifications, authorization documents and supporting technical documentation.
• Ensure products are mapped to the appropriate GeM categories and specifications.
• Track product/catalogue approval, rejection and clarification requests and take timely corrective action, with GeM helpdesk also, if required.

2. Tender / Bid Identification

• Regularly monitor GeM portal for tenders/bids relevant to the company's product portfolio.
• Review bid requirements including technical specifications, eligibility criteria, quantity, delivery requirements, commercial conditions and submission timelines.
• Circulate relevant opportunities to Sales/business teams for participation in the tender process.
• Maintain a tender tracker showing opportunity, customer, product, value, due date, status and outcome.

3. GeM Bid & Reverse Auction Participation

• Manage end-to-end participation in GeM Bids and Reverse Auctions (RA).
• Ensure the appropriate products/catalogues are available on GeM before bid participation.
• Upload all required technical and commercial bid documents within stipulated timelines.
• Review GeM General Terms & Conditions, bid-specific conditions, technical requirements and Additional Terms & Conditions before submission.
• Coordinate pricing approvals with Sales, Finance and management before submitting commercial offers.
• Monitor corrigenda, amendments, buyer clarifications and changes in bid conditions.
• Coordinate participation in Reverse Auctions as applicable and obtain necessary internal approvals.

5. Technical & Commercial Bid Coordination

• Work closely with Sales, Product Management,Technical teams for tender submissions.
• Coordinate preparation of representations/pre-bid queries when tender specifications require clarification.

6. Post-Bid & Order Follow-up

• Track technical evaluation, commercial evaluation and bid status after submission.
• Respond to clarification requests from buyers within required timelines, after getting support from internal teams.
• Track bid results and maintain records of won/lost/cancelled opportunities.
• Support GeM order acceptance and handover of successful orders to the concerned Sales/Operations team.
• Coordinate documentation required for order processing, delivery, installation, acceptance and payment follow-up, wherever applicable.

7. Others

• Coordinate with GeM team for tasks as allocated from time to time.

GeM onboarding related tasks

Interested candidates my share their CV at: [email removed] OR WhatsApp: [phone removed]