GCP AI/ML Technical Support Representative

Location - Gandhinagar

Exp - 6+ years

Job Requirements

Proficiency in Python/SQL, understanding of ML frameworks (PyTorch, TensorFlow), and data pre-processing logic.

Core AI/ML Fundamentals knowledge

Machine Learning Operations (MLOps)

Should have good understanding about AI/ML Ecosystem Tools

Strong understanding of GCP compute, storage, IAM, Vertex AI

Exposure in managing GPU/TPU environments

Debugging & Support Skills

Ability to analyze logs, trace errors, and troubleshoot

Knowledge of working with different APIs 

Identifying, resolving technical issues, and diagnosing the root cause of technical problems.

Providing technical assistance to users, both internal and external, through various channels

Experience working with Conversation Agents

Communicating technical information clearly and concisely to users and stakeholders

Support with 24x7 operations (Rotational Shifts)

English language (verbal and written) Proficiency is must