GCC Lead- Techno Commercial

• Bachelors degree in engineering, Commerce, Business Administration, Supply Chain or an equivalent discipline; MBA/PGDM is preferred.
• Typically, 12-18 years of relevant experience in Procurement, including meaningful leadership experience in a GCC, Shared Services or Global Business Services environment.
• Strong domain experience across P2D/PR-to-PO operations, Strategic Sourcing and Vendor Onboarding.
• Demonstrated experience in leading managers and procurement teams in a multi-Business Unit and multistakeholder environment.
• Experience managing service delivery through SLA/TAT, productivity, quality, ageing and customerexperience measures.
• Working knowledge of SAP, SAP Ariba or comparable enterprise procurement platforms.
• Experience in procurement transformation, process standardization, automation and operational excellence is preferred.

1. GCC Procurement Leadership
Lead end-to-end GCC Procurement operations covering P2D, Strategic Sourcing and Vendor Onboarding.
Establish the operating rhythm, service standards, governance forums and accountability framework across the procurement towers.
Translate Business Unit requirements into clear priorities, capacity plans and delivery commitments.

2. P2D Operations
Lead PR-to-PO and related procurement operations, including transactional buying, PO processing, amendments, catalogue buying and operational exception management.
Monitor demand, backlog, ageing, productivity, quality and SLA/TAT performance; ensure timely intervention and closure.
Drive process harmonization and standard ways of working across supported Business Units.

3. Strategic Sourcing
Lead sourcing execution covering RFQ/RFP, bid management, commercial evaluation, negotiations, reverse e-auctions and sourcing governance.
Ensure commercial rigor, competitiveness, transparency, appropriate approvals and complete sourcing documentation.
Partner with category and Business Unit procurement teams for timely sourcing decisions and award closure.

4. Vendor Onboarding
Lead end-to-end vendor onboarding operations, including coordination of validation, documentation, compliance checks and approvals.
Improve onboarding turnaround time without compromising governance, statutory requirements or control standards.
Identify recurring bottlenecks and drive policy, process, questionnaire and system improvements.

5. Team Leadership and Capability Building
Lead, coach and develop managers and procurement professionals across the GCC Procurement towers.
Define KRAs/KPIs, allocate capacity, review performance and establish clear ownership at every operating level.
Build domain capability, succession coverage and a culture of accountability, collaboration and customer orientation.

6. Stakeholder Management
Act as the senior GCC Procurement interface for Business Unit leaders, Procurement Heads, GCC leadership and cross-functional teams.Conduct structured service and governance reviews covering performance, demand, risks, dependencies,
escalations and improvement initiatives.
Manage expectations proactively and ensure timely resolution of business-critical requirements.

7. Governance, Controls and Compliance
Ensure adherence to approved procurement policies, SOPs, SOWs, delegation of authority and control requirements.
Strengthen audit readiness, documentation quality, maker-checker controls and closure of audit observations.
Maintain accurate dashboards and management reporting for service levels, quality, productivity, backlog and escalations.

8. Transformation and Digital Enablement
Drive process simplification, standardization, automation and continuous improvement across procurement operations.
Champion effective use and adoption of SAP, SAP Ariba and relevant workflow/digital procurement platforms.
Identify opportunities for catalogue buying, touchless processing, workflow automation, analytics and AIenabled procurement.

Required Leadership and Functional Competencies COMPETENCY ROLE EXPECTATION Procurement Domain Leadership Strong command of P2D, sourcing, commercial evaluation, negotiation and vendor onboarding. GCC Service Delivery Ability to lead high-volume, SLA-driven operations with consistent quality and governance. People Leadership Ability to build teams, coach managers, manage performance and develop successors. Stakeholder Management Credibility to engage senior Business Unit and functional stakeholders and influence outcomes. Commercial Acumen Sound judgment on cost, value, risk, negotiation levers and sourcing decisions. Governance and Controls Strong focus on policy compliance, audit readiness, documentation and risk mitigation. Transformation Mindset Ability to simplify processes, improve productivity and lead technology-enabled change. Execution and Problem Solving Structured approach to priorities, dependencies, root causes, escalations and closure. Customer Orientation Commitment to responsive, transparent and business-aligned service delivery.

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