GBS Transition Manager

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.   We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference. 

What truly sets us apart is how we work. 

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done. 

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.  

Looking for Your Dream Job? Join Our Ice Cream Team!

Title: GBS Global Transition Manager Location: Pune, India Terms & Conditions: local work level terms.

ABOUT MAGNUM ICE CREAM: Life Tastes Better With Ice Cream

The Magnum Ice Cream Company (TMICC) is the world’s largest global Ice Cream Company, with over 100 years’ experience delivering a diverse range of indulgent, yet responsible, craft food experiences. We have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of €8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win .

We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate.

We are committed to developing and nurturing talent. You will have ample options for career growth and exploration. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company.

ABOUT GBS: Global Business Solutions:  

GBS is TMICC’s trusted transformation partner, delivering innovative and integrated solutions from design to delivery . We develop future-fit capability, expertise and technologically advanced solutions to unlock speed, simplicity and operational agility across TMICCs operations.

This is your chance for a ‘once in a lifetime’ career experience, playing a part in the creation of a fully independent, new Ice Cream company and a greenfield GBS organization. Employees within GBS partner with multiple business functions who operate across TMICC’s 60 countries, such as Supply Chain, Sales, Customer Services, Consumer Engagement, Finance, Procurement, Supply Chain, Legal, Marketing, Information Technology and beyond. You will become part of the delivery service engine behind TMICC’s hero brands, and will have the opportunity to implement new solutions and processes alongside an innovative tech stack.

JOB PURPOSE:

The Transition Manager is part of our Global Business Services (GBS) Strategy & Transformation team. This role will lead top-tier process transitions that align with ongoing transformation initiatives. The person in this position will ensure all transitions support organisational goals and are completed on schedule, maintaining high quality. They will oversee various transitions in areas such as Supply Chain, Finance, and Supplier Operations, applying proven methodologies, standards, and industry best practices.

KEY RESPONSIBILITIES:

Execute transitions on every step (solution identification, knowledge transfer, ramp-up, hypercare, and handover to operations). Monitor transition performance, proactively identify risks, and implement mitigation strategies. Follow governance structures, reporting standards, and performance metrics for all transitions. Contribute to the successful execution of complex transitions and transformation projects, including ERP implementations and demergers. Ensure the quality meets the agreed budget and timelines.

WHAT YOU NEED TO SUCCEED:

Minimum 10-15 years of professional experience, with a minimum of 8 years of experience in managing end2end transitions Proven track record managing various transitions within GBS, SSC, BPO, GCC Experience with transformation programs, including ERP implementations and carve-outs/demergers (is a plus) Strong stakeholder management skills High level of ownership and quality standard with day-to-day operations Understanding of PMO governance, portfolio management and change management principles

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

TMICC embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Interested candidates are invited to submit their resume and cover letter detailing their relevant experience and qualifications to TMICC career portal.

We take pleasure seriously. Join the Ice Cream team now!

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could! 

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.