GBS ITS SAP Ariba + Tech Senior Professional

This role is responsible for providing expert level functional and technical support for SAP S/4HANA Source to Pay (S2P) processes, with a primary focus on SAP Ariba, SAP Procurement, and integration with S/4HANA in the Sustain Operations environment.

The role ensures continuous process improvement, system stability, solution optimization, and alignment with enterprise-wide strategic objectives through best-in-class SAP S2P solutions.

Goal of function:

Fulfil all the technology requirements for Procurement function e.g. Evaluate, implement new process & tools globally and support existing process and platforms deployed globally

• Main tasks:
  
  

Tasks performed regularly which form the essential characteristics of the position.

• Understand business requirements to design and deliver the appropriate solutions.
• Collaborate with other ITS, GBS etc. teams or Enterprise Excellence teams and externals to deliver appropriate solutions to the business.
• Oversee tracking &resolution for production support issues, ensuring timely delivery of enhancements (BAU), managing escalations, and providing regular status updates to project leadership.
• Meet project objectives and project milestones considering planned resources and deadlines, approved project scope and requested quality of project deliverables.
• Risk awareness and corrective action where applicable
• Project-related targets
• SLA for Production support issues