GBS/GCC Advisory

Role & responsibilities

• Lead client Global Business Services (GBS) engagements covering Sourcing Strategy, Outsourcing Advisory, Location Advisory, GBS Operating Model Design, GBS Implementation, Program Management and GBS Optimization
• Design the GBS target operating model (TOM) for future state processes for various functions (Finance, HR, Procurement, IT and others)
• Identify gaps and areas of improvement / transformation across operating model
• Manage activities such as engagement economics and receivables, project resources and team utilization
• Lead the delivery / execution of high-quality deliverables and manage service quality, brand and client expectations
• Participate in business development initiatives
• Contribute to brand development by writing articles, developing thought leadership and point-of-views
• Contribute to knowledge development and management
• Demonstrate significant industry / solution expertise
• Resolving people issues
• Build a high-performance team, mentoring and coaching team members
• Support people development through guidance and feedback
• Ensure compliance to the firms standards, processes and policies
• Contribute to the firms initiatives in enhancing market leadership & growth, quality, people agenda and consulting operational excellence
• Manage senior external/internal stakeholders independently
• Contribute to people-related initiatives including recruiting, retaining and training professionals

Professional Background

• 4 to 8 years of relevant post MBA experience – Consulting experience with Big 4 (preferred), Outsourcing Service Provider (Business excellence / Solution Design & Implementation / Sales) and Global Capability Centres (Process excellence / Transition / Transformation)
• GBS Transformation experience across Finance, HR, IT, Procurement, industry specific services
• In depth knowledge of current GBS, offshoring & outsourcing trends and leading practices
• Process optimization experience in areas like Lead to Order (L2O), Order to Cash (O2C), Record to Report (R2R), Procure to Pay (P2P), Hire to Retire (H2R)
• Experience in delivery of engagements involving Operating model design, shared services setup / implementation, process transformation, GBS optimization, location advisory, business diagnostics, business case analysis and planning, sourcing strategy, outsourcing / offshoring strategy, shared service transformation, design of SLAs, process KPIs and reporting requirements
• Should have worked in any one or more of following industry verticals – Manufacturing, Technology, Consumer Goods, Retail, Industrial, Media, Life Sciences, Oil & Gas
• Experience in supporting engagement sales cycle including technical and commercial proposals
• Relevant consulting experience with Big 4 is preferred

Other

• Willingness to travel
• Willingness to learn and imbibe new skills
• Able to thrive in relatively unstructured situations
• High initiative and drive, positive attitude and high commitment
• Maturity and ability to handle pressure

Academic background

• B.E. / B.Tech. / CA / MBA (preferably from a premier institute such as IIMs, SP Jain, XLRI, ISB, NMIMS, NITIE, FMS)

Base location and travel

• Pune