GBS Buyer 1, Procurement

We are looking for a junior buyer with hands-on logistics and shipping experience to join our Global Business Services (GBS) procurement team.

In this role you will manage inbound and outbound shipments, coordinate with carriers and freight forwarders, and make sure goods reach our teams and offices around the world on time. You will also raise and manage purchase orders for freight and logistics services. You will work closely with carriers, suppliers, and internal teams to keep orders moving and resolve day-to-day shipping issues.

This is a hands-on, learning-focused role. You will have support from senior buyers and logistics leads, and clear guidance on when to escalate.

What You'll Do:

• Resolve shipment exceptions globally, including delays, customs holds, damages, lost packages, and delivery failures.
• Serve as the primary point of contact with carrier partners for bookings, service issues, and escalations.
• Manage customs clearance in partnership with carrier brokerage teams, including commercial invoices, HS codes, and duties/taxes queries.
• Ensure shipping documentation is accurate and compliant with import/export and trade requirements.
• Partner cross-functionally with other departments to provide shipping guidance.
• Track shipment status and freight costs, and flag recurring problems to your team lead.
• Book and coordinate air, ocean, and courier shipments with carriers and freight forwarders.
• Track shipment status, transit times, and freight costs, and flag recurring problems to your team lead.
• Monitor carrier performance and support freight invoice audits and rate reviews.

Compliance & Admin:

• Route agreements to Legal, InfoSec, and other teams for review and follow up until complete.
• Follow all company procurement policies and approval limits; raise anything unusual straight away.
• Help Accounts Payable match invoices to POs and sort out billing or payment questions.
• Pull basic reports on open POs, shipment status, freight spend, and transit times.

What You'll Need:

• 2-4 years of experience in logistics, freight, or supply chain (procurement exposure is a plus).
• Hands-on experience in logistics operations such as freight booking, shipment tracking, and carrier or forwarder coordination (air, ocean, courier).
• Working knowledge of international shipping, Incoterms, and freight cost components.
• Basic awareness of customs and trade basics such as commercial invoices, HS codes, and duties/taxes (you do not need to be an expert - we will train you).
• Bachelor's degree in Business, Supply Chain, Logistics, Commerce, or similar (or equivalent practical experience).
• Comfortable using a procurement or ERP system - Coupa, Oracle, NetSuite, SAP, Ariba, or Workday - and a ticketing tool like ServiceNow or Jira.
• Good Excel / Google Sheets skills (filters, VLOOKUP/XLOOKUP, pivot tables).
• Strong attention to detail and good follow-through on open items.
• Clear, polite written and verbal communication with suppliers, carriers, and colleagues.
• Able to juggle a busy queue and meet deadlines without losing accuracy.
• Willing to learn, ask questions, and act on feedback.
• Interest in using AI tools to speed up research, summarize documents, and reduce manual work.
• Comfortable working with global teams across different time zones.

Bonus Points:

• Experience working directly with carriers such as DHL, FedEx, UPS, or freight forwarders.
• Exposure to import/export documentation or customs brokerage.
• Experience with warehouse, inventory, 3PL, or reverse logistics processes.
• Familiarity with freight audit, rate negotiation, or transportation management systems (TMS).