functional support consultant

Roles and Responsibilities :

• Provide technical support to customers on accounting, healthcare, and production systems.
• Troubleshoot issues with software applications related to these industries.
• Collaborate with cross-functional teams to resolve complex customer queries.
• Document resolutions to knowledge base for future reference.

Job Requirements :

• 1-9 years of experience in IT services & consulting industry.
• Strong understanding of accounting, healthcare, and production processes.
• Proficiency in troubleshooting techniques for various software applications.