Functional Project Manager

Project Manager (Functional) shall be responsible for managing business processes, functional configuration, and user adoption aspects of the project across all phases, including initiation, planning, execution, monitoring, and closure of Operations & Maintenance (O&M) deliverables.

Job Profile

Location : Mohali

Qualification : B.Tech/ BE/MCA with MBA

Certification: Prince2/PMP

Min. Experience (in Yrs) : 15+ yrs

The Functional Project Manager shall be responsible for the following activities:

1. Oversee functional process mapping, module configuration, and Customer onboarding activities.
2. Ensure alignment of project functionalities with Customer operational workflows and business needs.
3. Ensure business requirements are accurately gathered, analysed, and translated into functional specifications.
4. Ensure effective implementation of approved requirements within project.
5. Facilitate requirement gathering workshops, gap analysis, UAT planning and execution, and end-user training.
6. Coordinate closely with the Customer, and internal project teams to ensure smooth execution and business continuity.
7. Monitor functional issue logs and ensure timely resolution through coordination with the technical team.
8. Manage change requests, enhancements, and module-wise rollouts in line with approved governance and change control processes.
9. Conduct periodic functional reviews, stakeholder meetings, and status updates.
10. Ensure adherence to agreed SLAs, service quality standards, and functional KPIs.
11. Ensure documentation traceability and version control throughout the project lifecycle.
12. Ensure effective user adoption through structured training programs and support mechanisms.
13. Address functional challenges raised by users and stakeholders during operations.
14. Prepare, maintain, and update all functional documentation including:

• Business Requirement Documents (BRDs)
• Standard Operating Procedures (SOPs)
• Test cases and UAT documentation
• Training manuals and user guides