Functional Head Non-SAP Enterprise Applications (SF)

Job Summary:

We are seeking an experienced Functional Head Non-SAP Enterprise Applications to drive enterprise-wide application strategy, digital transformation, AI adoption, systems integration, and governance initiatives. The role will be responsible for managing the complete lifecycle of non-SAP applications, including SuccessFactors, custom-built applications, enterprise integrations, and emerging AI-driven solutions. The ideal candidate should possess strong expertise in enterprise applications, digital transformation, IT PMO, application architecture, and stakeholder management within large manufacturing organizations.

Key Responsibilities:

Enterprise Application Leadership

• Define and execute the roadmap for all non-SAP enterprise applications.
• Lead implementation, enhancement, support, and governance of enterprise platforms, including SuccessFactors and custom-built applications.
• Drive application standardisation, rationalisation, and process digitisation initiatives.
• Reduce manual and spreadsheet-based processes through workflow automation and system-driven controls.

AI & Digital Transformation

• Identify and implement AI, automation, and digital transformation opportunities across business functions.
• Drive adoption of AI-powered analytics, intelligent automation, chatbots, and workflow solutions.
• Evaluate and onboard enterprise AI platforms while ensuring compliance with security, governance, and data privacy requirements.
• Partner with business leaders to embed AI capabilities into core operational and HR processes.

Enterprise Integration & Architecture

• Define enterprise-wide application integration strategy and architecture standards.
• Ensure seamless integration between SAP S/4HANA, SuccessFactors, third-party applications, and in-house systems.
• Govern API frameworks, middleware platforms, and data integration standards.
• Drive a unified application ecosystem by eliminating siloed systems and improving data consistency.

SuccessFactors Governance

• Oversee implementation, enhancement, and support of SuccessFactors modules.
• Ensure data accuracy, workflow efficiency, audit readiness, and process compliance.
• Drive user adoption, process optimisation, and continuous improvement across HR technology platforms.

In-House Application Management

• Govern development, enhancement, and lifecycle management of custom applications.
• Ensure adherence to application development standards, secure coding practices, and architecture frameworks.
• Review business requirements, functional specifications, and solution delivery models.
• Rationalise redundant applications and improve platform scalability.

IT PMO & Transformation Governance

• Lead the IT PMO for all application and transformation initiatives.
• Establish governance frameworks for project planning, execution, budgeting, resource allocation, and risk management.
• Monitor project portfolios, delivery milestones, dependencies, and business outcomes.
• Provide executive dashboards and transformation progress reports to senior leadership.

Governance, Risk & Compliance

• Ensure compliance with internal IT controls, audit requirements, cybersecurity policies, and regulatory standards.
• Enforce application access governance, audit trails, and role-based access controls.
• Mitigate risks associated with shadow IT and uncontrolled application onboarding.
• Ensure compliance with data privacy and information security standards.

Vendor & Stakeholder Management

• Manage relationships with application vendors, implementation partners, and technology providers.
• Monitor vendor performance against SLAs, project deliverables, and business objectives.
• Collaborate with business stakeholders to align technology investments with organisational priorities.
• Act as the escalation point for critical application and transformation issues.

Leadership & Team Management

• Lead teams across SuccessFactors, Enterprise Applications, Application Development, Integration, and PMO functions.
• Build high-performing teams through coaching, capability development, and succession planning.
• Foster a culture of accountability, innovation, collaboration, and continuous improvement.

Required Skills

• Enterprise Application Management
• SuccessFactors Governance & Administration
• Application Development & Custom Solutions
• Enterprise Architecture & Systems Integration
• API Management (REST/SOAP)
• SAP CPI or Middleware Platforms
• AI & Digital Transformation
• Intelligent Automation (RPA)
• IT PMO & Portfolio Management
• Project & Programme Governance
• Vendor & Stakeholder Management
• Information Security & Compliance
• Change Management & Business Process Optimisation

Preferred Experience

• Manufacturing, Textile, Paper, FMCG, Chemicals, or Process Industries.
• Experience leading enterprise-wide digital transformation programmes.
• Exposure to AI, analytics, automation, and modern SaaS platforms.
• Experience integrating SAP S/4HANA with HRMS and third-party enterprise applications.

Qualifications

• Bachelor's Degree in Engineering, Information Technology, Computer Science, or related discipline.
• MBA or Master's Degree preferred.
• Relevant certifications in Project Management, Enterprise Architecture, SuccessFactors, Cloud, AI, or Digital Transformation preferred.

Key Success Metrics

• Enterprise Application Performance & Availability
• Digital Transformation Adoption
• AI & Automation Implementation Success
• Project Delivery Effectiveness
• User Satisfaction & System Adoption
• Audit & Compliance Readiness
• Vendor Performance Management
• Process Efficiency & Productivity Improvement