Full Stack Engineer (ServiceNow HRSD)

The Full Stack Engineer is responsible for building and maintaining scalable enterprise applications while enabling data-driven insights through analytics, workflow automation, and reporting. This role combines full stack development with data analysis, business process automation using Power Automate, reporting using Power BI, and hands-on development and customization within the ServiceNow HRSD platform. The engineer will collaborate with business and technical stakeholders across the SDLC to deliver seamless digital experiences.

Key Responsibilities

• Configure and customize ServiceNow HRSD solutions including case management and lifecycle events.
• Implement workflows using Flow Designer, IntegrationHub, and scripting (JavaScript, Glide APIs).
• Integrate ServiceNow HRSD with enterprise systems via APIs.
• Design, develop, and maintain end-to-end event-driven applications or REST APIs using modern frameworks like Spring, .NET / .NET Core (preferred).
• Build responsive front-end solutions using Angular or React frameworks.
• Develop, optimize, and maintain SQL queries, stored procedures, and data models.
• Analyze data to generate actionable business insights.
• Design and implement business workflows using Power Automate.
• Develop interactive dashboards and reports using Power BI, including DAX.
• Perform code reviews and support Agile teams.

Required Skills & Experience

• 6–8 years of experience in full stack application development.
• Hands-on ServiceNow HRSD development and configuration.
• Knowledge of HR case management, employee service portals, and virtual agent.
• ServiceNow scripting and integration experience.
• Hands-on ServiceNow NowAssist, Moveworks, Employee Works, Process Mining and other capabilities.
• Strong expertise in .NET Core, APIs, and modern architecture patterns.
• Experience with Angular/React, HTML, CSS, JavaScript.
• Strong SQL, Python, and scripting knowledge.
• Experience with Power BI and DAX.
• Experience with Power Automate workflows.
• Experience with AWS/Azure and CI/CD pipelines.
• Strong analytical and communication skills.

Required Certifications

• ServiceNow Certified System Administrator (CSA) – Required
• ServiceNow HRSD Certification (CIS-HRSD) – Preferred