Full Stack Engineer– Production Support & BAU

Job Description At Zensar Technologies Limited, we are seeking a Full Stack Engineer who can provide robust operational support for our live production systems. This role requires a unique blend of technical skills and a mindset geared towards ensuring system reliability and performance. The successful candidate will actively engage with technology and operations teams, driving continuous improvement and stability enhancements.

Responsibilities

• Monitor and support live production environments, ensuring optimal system performance.
• Perform incident triage, analyze root causes, and resolve issues within defined SLAs.
• Collaborate with operations teams for end-to-end issue resolution.
• Handle BAU activities, including system enhancements and defect fixes.
• Maintain awareness of system health, risks, and dependencies.
• Develop and maintain scalable applications using .NET and Angular.
• Contribute to live environment enhancements and small feature deliveries.
• Troubleshoot issues across APIs, UI, and backend services.
• Work within the Microsoft Azure ecosystem for deployment and configuration.
• Utilize Azure DevOps for CI/CD pipelines and release management.

Qualifications

• Strong experience with .NET, Angular, and REST APIs.
• Hands-on exposure to Microsoft Azure and Azure DevOps.
• Proven track record in production system support and incident management.
• Excellent problem-solving and troubleshooting skills.
• Ability to work across BAU and delivery workstreams.
• Effective communication skills, both written and verbal.
• Proactive, responsive, and client-centric mindset.
• Experience in financial services or enterprise environments is preferred.
• Familiarity with monitoring tools and ITIL processes is an advantage.
• Adaptable and comfortable working under pressure in live environments.

About Us At Zensar, we’re “experience-led everything” . We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures . Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus . Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.