Front Office

JD:-

1. Front Desk Management:

• Welcome and assist parents, students, and visitors with inquiries, directing them to the appropriate personnel.
• Maintain a friendly and orderly reception area.
• Handle incoming and outgoing mail and deliveries.

2. Communication:

• Answer and manage phone calls and emails promptly and professionally.
• Act as a liaison between the school administration and the expatriate community, ensuring effective communication.
• Provide translation or language support as needed.

3. Administrative Support:

• Provide administrative assistance to the schools management team and faculty as required.
• Schedule appointments, meetings, and manage the school calendar.
• Maintain accurate records and files, both electronic and physical.

4. Coordination and Liaison:

• Assist in organizing school events, meetings, and activities.
• Support expatriate families with the admission process, including tours and enrollment paperwork.
• Facilitate orientation programs for new expatriate students and families.

5. Student and Parent Support:

• Address and resolve concerns and queries from parents and students, escalating issues when necessary.
• Provide information about the school's international curriculum and extracurricular programs.
• Help expatriate families navigate local resources and services.

6. Safety and Security:

• Monitor and manage visitor access to the school, ensuring compliance with security protocols.
• Assist in implementing and conducting emergency procedures and drills.