Front Office Supervisor

Front Office Supervisor

Location: Fort Kochi, Ernakulam, Kerala
Salary: 18,000 20,000 per month
Employment Type: Full-time, Permanent

We are looking for a Front Office Supervisor to support the daily front desk operations of our boutique hotel and ensure a friendly and smooth guest experience.

Responsibilities

• Supervise daily front desk activities.
• Handle guest check-in and check-out.
• Assist guests with enquiries and requests.
• Coordinate room status with Housekeeping.
• Assist with reservations, room assignments and billing.
• Maintain basic front office records.
• Guide front office staff and ensure proper service standards.
• Handle guest concerns professionally.

Requirements

• 3+ years of hotel Front Office experience.
• Previous supervisory experience is preferred.
• Good communication and customer service skills.
• Basic computer knowledge; hotel PMS experience is an advantage.
• Willingness to work shifts, weekends and holidays when required.

Interested candidates can apply with their updated CV.Role & responsibilities