Front Office Receptionist

Role & responsibilities

• Provide receptionist and front-office services in accordance with company policies, procedures, and processes.

• Handle domestic and international travel bookings.

• Manage administration and facility-related activities.

• Handle incoming and outgoing calls and ensure proper distribution.

• Respond to inquiries regarding services and personnel availability.

• Assist international guests whenever required.

• Schedule, reschedule, and cancel appointments.

• Respond to emails and office correspondence.

• Sort and distribute incoming mail and couriers.

• Assist in resolving client issues and complaints.

Preferred candidate profile

• Graduate or Diploma in Hospitality, Aviation, Travel, or a related field.

• Good command of English both verbal and written.

• Good computer proficiency, including MS Office, Outlook, and email drafting.