Front Office Manager

• Manage the front office team to ensure exceptional customer service and efficient check-in/check-out processes.
• Coordinate with other departments to resolve guest complaints and issues promptly.
• Develop and implement strategies to enhance front office operations and overall guest experience.
• Supervise and train front office staff on handling cash transactions, credit card transactions, and other ficial tasks.
• Maintain accurate records of front office activities, including guest interactions and transaction reports.
• Ensure compliance with company policies and procedures related to front office operations.

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