Front Office (GSA) PROFESSIONAL
EIH · Gurugram · onsite · Posted 41d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
Guest Relations: Welcome guests with a cheerful demeanor, complete efficient check-insand check-outs, and provide fond farewells upon departure.
Communication: Answerincoming calls, handle guest inquiries, and coordinate special requests orcomplaints with housekeeping and other departments.
Administrative Tasks: Process payments, updateguest records in the hotel system, and maintain arrival/departure registers asper local regulations.
Sales: Promote and upsell higher room categories or hotelamenities to maximize occupancy and revenue.
Requirements and Qualifications
Skills: Strongcommunication skills, empathy, attention to detail, and a neat, professionalpresentation.
Background: Apositive attitude and willingness to learn. Luxury hotels often look forgraduates in hospitality management, though entry-level associate roles maytrain enthusiastic fresh applicants.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Hospitalityhospitality managementCommunication SkillsSalesGuest RelationsUpsellHousekeeping
About EIH
EIH
Hospitality
8.1k+
employees
1949
77 years old
Delhi/NCR, New Delhi
India
₹6.3L PA avg
Avg at EIH
About
EIH Limited Company is a member of the Oberoi Group & a leader in luxury hospitality. They operates hotels under 3 well-known names of Oberoi, Trident & Maidens.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
4.6
Career growth
3.0
Work-life
3.8
Employees rate it well for
Company Culture41Job Security41
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