{"@context":"https://schema.org","@type":"JobPosting","title":"Front Office Executive","description":"

Role & responsibilities

Welcome the customer with Namaste culture.
Answering the phone calls with the sense of obligation and with Namaste culture.
Maintenance of appointments registers of patients and corporate clients
Generating and Dispatching medical reports to the clients
Maintaining bills related to basic amenities
Handles and manages all customer relation activities
Registration and Billing of Customers
Maintaining the record of the patients
To educate customer on Edoc. , PHR, appointments, report viewing through internet.
Taking feedback of the customer through CMS portal, coordination for the pickup of reports.
Handling over flow of customer from Billing Desk.
In case customer has any queries/ complaint same needs to be resolved at their level, if not then escalate it to appropriate department.
Convert walk-in customers for Health Checks.

Preferred candidate profile

Computer knowledge (MS Office, email handling)
Pleasant personality & professional attitude

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