{"@context":"https://schema.org","@type":"JobPosting","title":"Front Office Executive","description":"

Job Responsibilities

Welcome and assist patients with registration and enquiries.
Handle patient billing, cash collection, and appointment scheduling.
Coordinate with doctors and internal departments for smooth patient flow.
Maintain patient records and update information in the system.
Answer phone calls and resolve patient queries professionally.
Dispatch reports and ensure timely follow-up with patients.
Maintain confidentiality of patient information.
Deliver excellent customer service while maintaining a professional and courteous approach.

Requirements

1-5 years of experience in Front Office, Reception, Customer Service, or Patient Care.
Preference for candidates from Hospitals, Diagnostic Centres, Clinics, or Healthcare.
Good communication skills in English, Bengali, and Hindi.
Basic computer knowledge (MS Office); experience with hospital software/LIS is an added advantage.
Pleasant personality with strong interpersonal and multitasking skills.

Preferred Skills

Patient Registration
Billing & Cash Handling
Appointment Scheduling
Customer Service
Front Desk Operations
Communication Skills
Computer Proficiency

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