Front Office Executive

Roles and Responsibilities

• Manage front office operations, ensuring a smooth check-in/check-out process for guests.
  
• Handle guest queries and concerns in a professional manner, providing excellent customer service.
  
• Coordinate with other departments (e.g., housekeeping) to ensure seamless room preparation and maintenance.
  
• Monitor inventory levels of amenities such as linens, toiletries, etc.
  

Desired Candidate Profile

• Excellent communication skills with ability to handle telephone calls effectively.
  
• Proficiency in guest handling, guest relations, guest relationship management, receptionist activities, and telephone handling.