Front Office Executive

Job Description for Front Office Executive

Company: Vaidyaratnam Oushadhasala Private Limited
Location: Vesu, Surat, Gujarat

Job Summary

We are looking for a professional and customer-oriented Front Office Executive to manage front desk operations, patient coordination, appointments, and administrative activities at our Ayurveda Treatment Centre.

Key Responsibilities

• Welcome patients and visitors and provide a professional front desk experience.
• Handle patient enquiries, phone calls, and appointment scheduling.
• Manage patient registration, records, billing coordination, and follow-ups.
• Coordinate with doctors, therapists, and pharmacy staff for smooth operations.
• Guide patients regarding available treatments and centre services.
• Maintain patient feedback and ensure customer satisfaction.
• Support daily administrative activities and maintain accurate records.

Qualification

Graduate / MBA.

Experience

2 to 3 years of experience in front office, patient relations, or customer service. Experience in a hospital, clinic, healthcare centre, or hospitality industry is preferred.

Required Skills

• Excellent communication and interpersonal skills.
• Good customer service and patient-handling abilities.
• Basic computer knowledge and MS Office proficiency.
• Strong coordination and organisational skills.
• Professional attitude with a patient-focused approach.

Interested candidates can apply with their updated resume.

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